Residential Caseworker, Fall River, MA

The Key Program, Inc; Fall River (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Vacation time

Sick time

Personal days

Paid holidays

Life Insurance

Mileage reimbursement

403(b) retirement savings

Job summary

The Key Program, Inc. in Fall River, MA is seeking a Residential Caseworker (Youth Counselor) to support adolescent males in a trauma-informed, structured environment.

You will collaborate with supervisors, clinicians, nurses, and direct care staff, engaging youth in individual and group activities while helping them work toward treatment goals and life skills development. A college degree and MAP/CPI trainings are encouraged.

Qualifications

• Bachelor’s degree preferred or an associate degree.
• One year of human service experience with college coursework.
• High school diploma with two years of human service experience.

Responsibilities

• Engage youth to build trauma-informed, strength-based relationships.
• Supervise and advocate for youth with the team.
• Lead social and life skills instruction.
• Help youth meet treatment goals and support health, education, vocation, and advocacy.
• Coordinate MAP certification and medical advocacy.

Skills

Youth counseling

Team collaboration

Trauma-informed care

Education

Bachelor’s/associate degree

College coursework + 1 year human service

HS diploma + 2 years human service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Caseworker, Fall River, MA

FT Full-Time Fall River, MA, US 1 Attachments

3 days ago Requisition ID: 1529

Key Program is seeking Youth Counselors (Residential Caseworkers) in Fall River, MA, for their residential program that serves up to six adolescent male referred by the MA Department of Children and Families (DCF). Join a dedicated team with supervisors, clinicians, occupational therapist, nurses, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

Wage:Competitive hourly wage: $24

(See attachment for contribution details)

Hiring Bonus of $1,500 to be paid in two installments - $750 after three months and $750 after six months of successful employment.

Insurance: (See attachment for contribution details)

• Key offers Blue Cross Blue Shield Blue Benefits covering over 92% of medical premiums and 70% for dental premiums with low deductibles and co-pays.

Professional Development:(See attachment for details)

• Tuition assistance is available for any degree or certification program. Scholarship opportunities are provided for clinical-related graduate programs.
• Key is an internship placement site where employees can fulfill internship requirements for college credit.
• Intensive training, professional development and opportunities for advancement are available.

Self-Care and Paid Time Off Benefits:(See attachment for details)

• 3 weeks/vacation, 2 weeks/sick time, 3 days/personal, 3 days/bereavement and 12 paid holidays for Full-time staff.
• Free, confidentialemployee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

Other:

• Mileage Reimbursement equivalent to IRS rate for work-related travel
• 403(b) retirement savings account (tax-deferred).
• Life Insurance (group term life equal to 1.5 times one’s annual salary)

Qualifications:

One of the following:

• Bachelor’s degree (preferred) or an associate degree
• College course work and one year of human service experience, required
• High school diploma or GED/HiSET and two years of human service experience, required

And

• Must be 21 years of age or older
• Valid state driver’s license and legally registered and insured car for work use
• Commitment to participate in required trainings and certifications in FA/CPR/AED, MA Medication Administration Program (MAP) and Crisis Prevention Institute (CPI) Crisis Intervention.

Responsibilities:

The Youth Counselor (Residential Caseworker) must share a rotating schedule with their team, consisting of daytime shifts (7 AM – 3:30 PM), evening shifts (2:30 PM – 11 PM), and including weekend shifts.

• Engage the youth to develop positive, appropriate, trauma informed, supportive relationships while utilizing a strength-based treatment approach.
• Work with a team of Youth Counselors (Residential Caseworkers) to provide direct supervision, engagement and advocacy of youth.
• Facilitate individual and group instruction for social and life skills development.
• Assist the youth to accomplish treatment plan goals and provide care for them in areas of health, education, vocation, legal advocacy and family advocacy.
• Perform medication administration and medical advocacy to youth upon receiving Medication Administration Program (MAP) Certification.
• Coordinate and participate in creative and therapeutic recreational activities.

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

Attachments (1)

July 2026 Comprehensive Benefits for Direct Support Positions.pdf