Regional Clinical Director, Worcester, MA

Key Program, Inc.; Worcester (MA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

403(b) Retirement savings account

Tuition assistance for graduate study

Paid time-off: 3 weeks vacation, 2S, 3

12 paid holidays

Employee assistance program

Job summary

The Key Program, Inc. seeks a full-time Regional Clinical Director to lead three residential programs for youth and families in Central MA, Worcester. The role requires a Master’s in a clinical field, independent licensure, and at least three years of clinical practice with supervisory experience.

You will collaborate with the Director and HR to ensure high-quality care, regulatory compliance, and staff development, while promoting trauma-informed, family-centered services.

Qualifications

• Master’s degree in a clinical field required.
• Independently licensed (LICSW, LMHC or Licensed Psychologist) required.
• Minimum of three years of clinical services including individual, group and family therapy in child/adolescent residential and home-based settings.
• Minimum of two years supervisory/administrative experience.
• Knowledge and practice of CBT, DBT, Triple P and trauma-informed care; neurofeedback.

Responsibilities

• Promotes Key’s mission and values, fostering a workplace culture grounded in diversity and inclusion.
• Partners with leadership to support policy development, program improvement initiatives, quality assurance, and integration of trauma-informed care across services.
• Demonstrates proficiency in entering client information into the agency’s EMR and state platforms; trains staff and monitors documentation.
• Leads clinical staff through structured supervision and coaching to ensure compliance and professional development.
• Engages with state agencies and partners to align services with client goals and ensure licensing standards are met.
• Supervises graduate-level intern field placements and offers clinical supervision to pursuing licensure.
• Participates in regional supervisory and planning meetings and on-call coverage.

Skills

Clinical supervision

Leadership

Trauma-informed care

Regulatory compliance

Program development

Cross-functional collaboration

Education

Master's degree in clinical field

Licensed LICSW/LMHC or Licensed Psychologist

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regional Clinical Director

FT Full-Time Worcester, MA, US 1 Attachments

3 days ago Requisition ID: 1525

Salary Range: $85,000.00 To $90,000.00 Annually

The Key Program, Inc. is currently seeking a full-time Regional Clinical Director to work in their Central MA region, in Worcester, MA, that operates three (up to 9 beds) residential programs for youth and community-based services working with children/youth and families.

Total Compensation:

Salary: Generous starting salary range:$85,000 - $90,000. Commensurate with experience for salary negotiation.

*Additionalcompensation is provided for: bilingual skills, on-call rotation stipend, extra shift rate, supervision of interns, and becoming certified tofacilitateCrisis Prevention Institute (CPI) training. Opportunities exist for future annual merit-based salary increases.

Insurance:

• Generous company contribution with over 90% of medical and 70% for dental premiums.
• Blue Cross Blue Shield provider network with low deductibles and co-payments. Including comprehensive preventative, diagnostic, and prescription, wellness and vision reimbursement and , preventative and restorative dental services .
• Life Insurance (group term lifeequal to1.5times the employee's annual salary).

Professional Development:

• Up to $4,000 per year for graduate school tuition assistance/CEU's and scholarship opportunities for clinical-related graduate school program .
• Training and practice in evidence-based and innovative treatment methods such as DBT, Risking Connection training trauma-informed care framework, Triple P, neurofeedback, and collaboration with colleagues throughout the organization.

Self-Care:

• Paid time-off benefits include 3 weeks of vacation, 2 weeks sick time, 3 days personal, and 3 days bereavement plus 12 paid holidays.
• Employee recognition awards and celebrations.
• Free, confidential employee assistance program for employees and adult household members for support with mental and physical health, financial, family, legal, parenting and other concerns.

Other:

• Reimbursement equivalent to IRS rate for work-related travel.
• Up to $50 reimbursement for AAA Roadside Assistance membership.
• 403(b) Retirement savings account (tax-deferred).
• Tax-advantaged Dependent Care savings account.

Qualifications:

• Master’s degree in a clinical field required .
• Independently licensed (LICSW,LMHCor Licensed Psychologist)required.
• Minimum of three yearsofclinical servicesincluding individual, group and family therapy in both child and adolescent residential and home-based settings.
• Minimum of two yearsofsupervisory/administrative experience.
• Knowledgeand practice of evidence-based therapeutic modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Positive Parenting Program (Triple P) and trauma-informed care, andcommitment to learning and incorporating non-traditional clinical strategies such as Neurofeedback. Knowledgeand applicationof behavioral and psychological disorders oftheclient population and methods of intervention in working with those who have experienced trauma,abuse, and/or neglect.

Responsibilities:

As a member of the regional management team, the RCD works in close partnership with the Director, the Assistant Director, and the Senior Administrative Supervisor/HR Representative. Together, this team provides regional leadership and oversight of operational, clinical, regulatory compliance, quality assurance, and human resources functions. The RCD is part of the organizational Management Team and supports Key’s mission by promoting strength-based, family-centered, and trauma-informed care practices, while fostering a supportive and collaborative work environment for all staff. This position reports to the Director and receives additional supervision and guidance from the Director of Agency Clinical Services.

• PromotesKey’s mission and values, and fosters aworkplace culture grounded in diversity, equity, inclusion, and cultural sensitivitypractices.
• Partners with the Director and the Assistant Director to s upport policy development, program improvementinitiatives,quality assurance,and integration of trauma-informed, family-centered practices across services, andestablishesand oversees regional clinical practices, standards, and outcomesin collaboration with agency-wideRCDs, the Director of Agency Clinical Services, and the Director.
• Demonstrates advancedproficiencyin entering client information and case documentation into the agency’s electronic medical record system and state-specific platforms, ensuring compliance with content and deadline requirements; trains clinical staff and develops systems to regularlymonitordocumentation.
• Leads clinical staff through structured supervision and coaching, driving compliance, professional development, documentation standards and performance excellence.
• Adheres to Key’s policies around the protection of client information, confidentiality, HIPAA, and Professional Code of Ethics policies, and works to ensure staff compliance.
• Engages with state agencies, licensing bodies, and community partners, and oversees systems for consistent communication and regular meetings to ensure services align with client goals, while keepingappropriate personnelinformed of significant developments, program census, waitlists, and other critical updates. Ensures regional adherence to all clinical-related licensing and accreditation standards.
• Supervises graduate-level intern field placements, ensures clinical staff have opportunities to provide intern supervision, and offers clinical supervision to MA-level clinicians pursuinglicensure.
• Participates inand contributes to regional supervisory and planningmeetings andparticipatesin regional on-call schedule providing on-site resolution when necessary.

The Key Program is a private, non-profit human services agency whose mission is to support children, families, and emerging adults through trauma-informed, culturally grounded services that strengthen resilience, foster belonging, deepen community connections, and build a foundation for lasting well-being. Key works in conjunction with the MA DCF, DMH, RI DCYF and NH DCYF and is an agency provider of community-based services, residential treatment programming, and outpatient mental/behavioral health services.

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.