Residential Case Manager: Treatment & Care Coordination

Casa-Esperanza,-Inc.-; Boston (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Holiday Pay

PTO

Sick Pay

Disability Insurance

Life Insurance

HRA

EAP

Educational Opportunities

Employee Discounts

Job summary

Casa Esperanza, Inc. in Boston, MA, seeks an experienced Case Manager to provide comprehensive case management and care coordination for patients and their children in the LyN Residential Treatment Program.

You will coordinate medical, behavioral health, social services, and community resources to support recovery and reunification goals. Responsibilities include developing service plans, coordinating multiple appointments, managing DCF-related tasks, facilitating groups, and documenting

Qualifications

• Two years of experience in social services with a substance abuse population.
• CADC certification required or willingness to obtain within 1 year of hire.
• Bilingual Spanish/English required with intimate knowledge of cultural, social, economic, health, and substance abuse factors.
• CPR certification.
• Massachusetts driver's license is desirable.

Responsibilities

• Provide ongoing case management and care coordination for patients and their children.
• Develop and monitor patient-centered service plans in collaboration with the multidisciplinary treatment team.
• Coordinate medical, behavioral health, dental, psychiatric, and specialty appointments, transportation, and medication refills.
• Collaborate with internal departments and external providers to ensure timely access to services.
• Manage DCF-related responsibilities, including communication, reunification planning, toxicology reporting, child visitation, and collateral contacts.
• Coordinate referrals to community resources, including housing, DTA, WIC, employment, childcare, parenting services, domestic violence resources, and aftercare support.
• Assist patients in meeting legal obligations, including court, probation, parole, and other required appointments.
• Facilitate psychoeducational and recovery-focused groups.
• Participate in multidisciplinary team meetings, case conferences, supervision, and treatment planning.
• Maintain accurate and timely documentation in the electronic health record, including progress notes, discharge planning, and case closure documentation.
• Provide crisis intervention, patient advocacy, and problem-solving to address barriers to treatment and recovery.
• Maintain confidentiality and comply with all agencies, state, and federal regulations.
• Perform other duties as assigned.

Skills

Team player

Independent worker

Communication skills

Interpersonal skills

SUD field knowledge

Resource knowledge

Driver's license

MS Word/Excel

Education

CADC Certification

CPR Certification

Bilingual Spanish/English

Job description

Casa Esperanza, Inc. in Boston, MA, seeks an experienced Case Manager to provide comprehensive case management and care coordination for patients and their children in the LyN Residential Treatment Program.

You will coordinate medical, behavioral health, social services, and community resources to support recovery and reunification goals. Responsibilities include developing service plans, coordinating multiple appointments, managing DCF-related tasks, facilitating groups, and documenting