Residential Case Manager Specialist

Rosecrance Health Network

Rockford (IL)

On-site

USD 42,120 - 51,480

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition assistance

Paid Time Off

Referral program

Job summary

Rosecrance Health Network in Rockford, IL is seeking a dedicated individual for a case management position focused on supporting clients through behavioral health recovery. The role involves facilitating client treatment engagement, collaborating with various teams, and ensuring comprehensive care within ethical standards. A Bachelor’s degree in a related field and excellent communication skills are required. You will contribute significantly to transforming lives and supporting recovery through your compassionate care.

Qualifications

Bachelor’s degree or equivalent experience in behavioral health/human services.
Excellent written and oral communication skills.
Ability to navigate and complete documentation in electronic healthcare records.

Responsibilities

Provide case management and supportive services for clients.
Facilitate client engagement in treatment services.
Work with a residential treatment team.

Skills

Communication skills

Self-starter

Ability to establish rapport

Computer proficiency

Education

Bachelor’s degree in Psychology, Counseling, Social Work, or related field

Job description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose

Provides case management and supportive services for clients being treated in residential treatment. Facilitate client engagement in treatment services and successfully transition clients through levels of care to support early recovery. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the support of delivery of addictions treatment services to clients and their families and to facilitate the issues of recovery into their daily living situations.

Qualifications / Basic Job Requirements

Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
Demonstrated education, training, or experience in the behavioral health/human services.
Excellent written and oral communication skills
Computer proficiency required
Ability to navigate and complete documentation in the electronic healthcare record
Ability to accurately complete required documentation within the prescribed time frames
Ability to quickly establish rapport with both clients and families; and motivate engagement in support systems identified through case management.
Ability to present and coordinate lectures for clients, families, staff, or community resources.
Self-starter with ability to work independently and within a team environment.
Valid driver’s license and ability to meet Agency insurance requirements
Belief in the mission and vision of Rosecrance

Essential Responsibilities

Work hours prescribed by the supervisor and any additional hours deemed necessary for the responsibilities assigned. Overtime may be required.
Work as a member of the residential treatment team.
- Employ engagement strategies to increase client understanding of and motivation to complete treatment to support recovery.
- Engage friends, family, and referral sources to support client engagement in treatment.
- Facilitate case management sessions to support clients removing barriers to treatment and recovery.
- Complete work-related documentation to support the early recovery process.
- Assist with the completion of required documentation.
- Facilitate external communication needs such as legal, employment, etc.
- Collaboration with counseling, nursing, and psychiatric staff to support client’s clinical needs.
- Transport clients as required.
Work as a member of the RHC treatment team.
- Attend all scheduled meetings of staff, such as treatment plan reviews, shift meetings or appropriate committee meetings as designated.
- Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc.
- Record daily all pertinent information based on observations and involvement with the group and communicate this information to other staff.
- Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of conduct.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
- Assume other related responsibilities as assigned by management

Schedule

8-hour shifts

Monday - Friday; 9:00am - 5:30pm

Pay

Based on education, experience and credentials

Starting Pay:
- Salary $46,800 equal to $22.50/hr.
- Additional $.50/hr. with CADC certification

Shift Differentials

Additional pay based on regularly scheduled shift hours

Second shift (majority of hours between 3pm and 11pm): $.25/hr.
Third shift (majority of hours between 10pm and 7am): $.50/hr.

Work Location

Rosecrance Harrison Campus - Rockford, IL

Onsite

Our Benefits

Medical, dental, and vision insurance (multiple plan options to meet your needs)
401(k) with employer match & discretionary contribution
Group Life Insurance, LTD and AD&D
Tuition assistance & licensure/certification reimbursement
Paid Time Off, sick time, bereavement leave
Referral program earning up to $1,000 per hire!
Wellness program, including an onsite gym at select facilities
Discounts at participating retailers
Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

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