Director of Therapeutic Residential Services

EP!C; Peoria (IL); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

403(b) Savings Plan with 5% Employer

Paid Time Off / Holiday Pay

Free 24hr Onsite Employee Wellness Cen

Discounted Offsite Fitness Membership

Continuing Education Opportunities

Student Debt Relief - PSLF

Professional Development & Career Adv

Job summary

EP!C is seeking a Director of Therapeutic Residential Services to provide strategic leadership and operational oversight of therapeutic group homes for individuals with I/DD across Illinois. The role focuses on safety, quality, person-centered care, and strong regulatory compliance while guiding staff development and cross-site outcomes.

The Director will oversee individual service and behavior support plans, coordinate staffing and administration, and foster collaborations with families,

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Public Administration, or related field.
• Valid driver’s license and automobile insurance.
• 3 years in a supervisory/management role in residential services.
• Knowledge of Illinois CILA regulations, Medicaid Waiver programs, and person-centered planning.

Responsibilities

• Lead residential operations. Direct therapeutic residential services across multiple sites, emphasizing safety, quality, and person-centered care.
• Ensure compliance and quality. Oversee adherence to Illinois CILA regulations, Medicaid Waiver requirements, documentation standards, quality assurance, and corrective actions.
• Develop and support employees. Guide orientation, training, continuing education, performance management, and staffing coverage.
• Advance individualized services. Oversee implementation of individual service and behavior support plans that promote choice, dignity, independence, and community integration.
• Manage daily operations. Coordinate staffing, on-call coverage, dietary oversight, and administrative processes across assigned sites.
• Build partnerships and improve outcomes. Collaborate with individuals served, families, guardians, and clinical teams; address concerns and promote accountability and continuous improvement.

Education

Bachelor’s degree in Social Work, Psychology, Human Services, Public Administration, or related field

Job description

EP!C is comprised of families, staff, volunteers, and community members working together to support individuals with intellectual and developmental disabilities (IDD) and their families with unique educational, residential, employment, and clinical programs tailored to each individual’s abilities and needs. We began as a small, community-organized network of Peoria families in 1950 who took an innovative approach to disability by emphasizing ability over disability. We have since grown to serve individuals of all levels of ability residing across 15 counties in Illinois from finding funding to the best program and service.

When our employees succeed, the people we support succeed. At EP!C, you'll have the opportunity to lead an incredible team while making a meaningful difference in the lives of individuals with intellectual and developmental disabilities every single day

About The Role

The Director of Therapeutic Residential Services provides strategic leadership and operational oversight of therapeutic group homes supporting individuals with intellectual and developmental disabilities (I/DD), including those with complex behavioral, psychiatric, and trauma-related needs. The Director leads teams in delivering safe, high-quality, person-centered services while strengthening regulatory compliance, staff development, and outcomes across multiple residential sites.

Key Responsibilities

• Lead residential operations. Direct therapeutic residential services across multiple sites, emphasizing safety, quality, and person-centered care.
• Ensure compliance and quality. Oversee adherence to Illinois CILA regulations, Medicaid Waiver requirements, documentation standards, quality assurance, and corrective actions.
• Develop and support employees. Guide orientation, training, continuing education, performance management, and staffing coverage.
• Advance individualized services. Oversee implementation of individual service and behavior support plans that promote choice, dignity, independence, and community integration.
• Manage daily operations. Coordinate staffing, on-call coverage, dietary oversight, and administrative processes across assigned sites.
• Build partnerships and improve outcomes. Collaborate with individuals served, families, guardians, and clinical teams; address concerns and promote accountability and continuous improvement.

Required Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Public Administration, or a related field.
• Valid driver’s license and automobile insurance
• Ability to meet applicable background screening, pre-employment physical, and job-related lifting requirements (up to 50 lbs)
• Residential services experience, including 3 years in a supervisory or management role.
• Knowledge of Illinois CILA regulations, Medicaid Waiver programs, and person-centered planning.

Preferred Qualifications

• 5 years of progressive leadership experience in residential services, including at least 3 years in a supervisory or management role.
• Experience with multi-site operations, staffing, budgeting, quality assurance, and regulatory compliance
• Prior experience working as a Qualified Intellectual Disabilities Professional (QIDP) strongly preferred.
• Strong knowledge of Illinois CILA regulations, Medicaid Waiver programs, and person-centered planning.

A Successful Candidate Will Demonstrate

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong presentation and facilitation skills with both small and large groups.
• Ability to work effectively both independently and collaboratively.
• Strong leadership, organizational, and administrative skills.
• Ability to achieve organizational and departmental goals through effective leadership of others.
• Demonstrated ability to train, lead, coach, motivate, and develop employees.
• Strong conflict-resolution and problem-solving skills.
• Effective time-management and prioritization skills.
• Ability to manage multiple priorities across a multi-site residential operation.
• Commitment to person-centered services, dignity, inclusion, and positive outcomes for individuals with I/DD.
• 403(b) Savings Plan with 5% Employer Match
• Paid Time Off / Holiday Pay
• Free 24hr Onsite Employee Wellness Center
• Discounted Offsite Fitness Membership
• Continuing Education Opportunities
• Student Debt Relief - Public Service Loan Forgiveness (PSLF)
• Professional Development & Career Advancement