Residential Case Manager — Counseling & Crisis Support

Postgraduate Center for Mental Health; New York (NY); On-site; USD 52,000 - 65,000; Full time

Job summary

The Postgraduate Center for Mental Health is seeking a Residential Case Manager to provide supportive counseling and crisis intervention for residents, helping them achieve short- and long-term goals. The role includes documenting services, ensuring safety, and maintaining case records within a busy residential setting.

Responsibilities include managing a caseload, implementing service plans, leading groups, coordinating community activities, and assisting with entitlements and benefits.

Qualifications

• Bachelor’s degree required; Human Service field preferred.
• Associates degree accepted with related experience (5+ years).
• Minimum two years experience as a case manager or counselor in residential/mental health settings.

Responsibilities

• Manage an assigned caseload to provide support services.
• Implement individual service plans to aid rehabilitation goals.
• Maintain accurate case records and progress notes.
• Provide counseling to residents as needed.
• Lead groups and coordinate in-community activities.
• Escort residents to medical or benefit appointments.
• Assist with entitlement services and benefit activation.

Skills

Case management

Crisis intervention

Counseling

Documentation

Community coordination

Education

Bachelor’s degree in Human Services or related field

Associate degree in Human Services

Job description

The Postgraduate Center for Mental Health is seeking a Residential Case Manager to provide supportive counseling and crisis intervention for residents, helping them achieve short- and long-term goals. The role includes documenting services, ensuring safety, and maintaining case records within a busy residential setting.

Responsibilities include managing a caseload, implementing service plans, leading groups, coordinating community activities, and assisting with entitlements and benefits.