Residential Case Manager: Coordinated Care & Crisis Support

FQHC Talent; Richmond (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off (4-6 weeks)

Paid holidays (8)

Short-term disability

CEU allowance

NHSC loan repayment eligibility

Job summary

The Residential Case Manager position at STAFF-PUBLIC HEALTH FUND in Richmond, VA, is a full-time role focused on coordinating comprehensive care plans for residents in residential care settings. You will assess needs, coordinate services, advocate for residents, and document progress to support stability and independence.

Ideal candidates have at least two years in case management or residential care, strong knowledge of community resources, and excellent communication skills.

Qualifications

• At least two years of experience in case management or residential care settings.
• Strong knowledge of community resources and social service systems.
• Excellent communication and interpersonal skills to effectively engage with diverse populations.
• Ability to maintain confidentiality and adhere to ethical standards in client care.

Responsibilities

• Conduct thorough assessments of residents' physical, emotional, and social needs to develop individualized care plans.
• Coordinate and monitor the delivery of services including healthcare, counseling, and education.
• Advocate on behalf of residents to secure necessary resources and support from community agencies and service providers.
• Maintain detailed and accurate documentation of case activities, progress notes, and service plans in compliance with regulatory standards.
• Provide crisis intervention and support to residents during emergencies or periods of heightened need.
• Facilitate communication and collaboration among residents, families, care teams, and external organizations.
• Participate in regular team meetings and case reviews to evaluate client progress and adjust care plans accordingly.
• Ensure compliance with all relevant policies, procedures, and legal requirements related to residential care.

Skills

Case management

Communication

Confidentiality & ethics

Spanish (benefit)

Education

Bachelor's degree in Social Work or related field

MSW or related field

Tools

Electronic case management systems

Data entry software

Job description

The Residential Case Manager position at STAFF-PUBLIC HEALTH FUND in Richmond, VA, is a full-time role focused on coordinating comprehensive care plans for residents in residential care settings. You will assess needs, coordinate services, advocate for residents, and document progress to support stability and independence.

Ideal candidates have at least two years in case management or residential care, strong knowledge of community resources, and excellent communication skills.