Residential Care Supervisor — Lead Youth Team

VQ; Fort Worth (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with employer match

Flexible Spending Accounts

Employee Assistance Program

Company-paid Life and Short-Term_Dis_

Job summary

VisionQuest (VQ) seeks a Residential Direct Care Supervisor to oversee residential services for youth, ensuring safety and well-being while supervising Youth Care Workers. You will document progress, maintain compliance with Texas DFPS standards, and foster a supportive environment for children in care.

You will coordinate staffing, training, and daily operations, reporting to leadership with detailed records.

Qualifications

• High School Diploma or equivalent.
• College degree in Human Services preferred.
• 1–2 years residential child-care experience required.
• 1–2 years supervisory experience required or; 2 years of previous work/volunteer experience with juveniles preferred.

Responsibilities

• Oversee Youth Care Workers across all shifts.
• Maintain appropriate staff-to-child ratios and ensure direct supervision and line-of-sight of children at all times.
• Provide coaching, performance evaluations, and address employee performance issues with appropriate documentation.
• Oversee staff scheduling, approve time-off requests, and review timecards using Rippling.
• Participate in hiring, onboarding, and on-the-job training of new employees.
• Create and implement individualized training plans for new hires and support ongoing staff development.
• Ensure compliance with state licensing standards, contract requirements, and internal policies and procedures.
• Conduct internal audits and monitor documentation to maintain regulatory compliance.
• Ensure accurate and timely documentation in the required state and company record systems.
• Oversee intake, transfer, and discharge processes, ensuring children receive required services upon arrival.
• Maintain oversight of daily program operations, including safety, accountability, and security.
• Identify and report safety concerns, ensuring prompt resolution.
• Facilitate communication and collaboration across departments and interdisciplinary teams.
• Keep leadership informed through detailed reports and participate in departmental meetings and decision-making.
• Assist staff with child supervision and promote adherence to the Behavioral Management System.
• Develop and implement monthly recreational calendars and ensure availability of needed supplies and equipment.
• Coordinate and support special educational and recreational events.
• Collect feedback from children and staff to assess satisfaction and improve services accordingly.
• Assist with quarterly reports and manage departmental documentation and records.
• Support logistics such as transportation, food services, and daily scheduling.
• Participate in the supervisory on-call rotation as needed.
• Participate in scheduled meetings, team decisions and operations.
• Ensure youth progress is documented and communicated to the treatment team consistently.
• Excellent interpersonal communication skills with ability to listen actively.
• Commitment to professional development and proactive research.
• Ability to work independently and as part of a team.
• Excellent writing proficiency in policies and procedures.

Skills

Staff supervision

Communication

Teamwork

Policy writing

Computer skills

Education

High School Diploma or equivalent

College degree in Human Services preferred

Tools

Rippling

Microsoft Word

Excel

Google Workspace

Job description

VisionQuest (VQ) seeks a Residential Direct Care Supervisor to oversee residential services for youth, ensuring safety and well-being while supervising Youth Care Workers. You will document progress, maintain compliance with Texas DFPS standards, and foster a supportive environment for children in care.

You will coordinate staffing, training, and daily operations, reporting to leadership with detailed records.