Residential Care Specialist- Overnight

The Salvation Army USA Central Territory; St. Louis (MO); On-site; USD 18,000 - 25,000; Part time

Job summary

The Salvation Army Midland Division Family Haven Shelter in St. Louis, Missouri, is seeking a Residential Care Specialist Overnight for a part-time schedule of 25 hours per week at $15.50 per hour.

The role involves guiding clients, ensuring safety, and maintaining order within the shelter, with duties across shift changes and team collaboration. Essential tasks include documentation, chore coaching, and phone communications, along with participation in staff trainings and organizational events.

Qualifications

• High School Diploma or equivalent with 1 year in a social service setting or 2 years residential experience.
• Ability to work with diverse and challenging personalities.
• Good communication and teamwork skills; self-starter with minimal supervision.
• Proficiency with basic computer tasks is desirable.

Responsibilities

• Support clients in practicing positive behavior to maintain safety and order.
• Conduct hourly bed checks on all shifts and document findings.
• Enforce resident rules and policies fairly and consistently.
• Maintain the shelter journal/log and review incidents.
• Answer phones, relay messages, and communicate information appropriately.
• Coach residents on completing chores and provide support.
• Maintain cleanliness in offices and shared spaces.
• Attend team meetings and trainings; participate in events.
• Complete trainings in a timely manner and communicate professionally.
• Foster a respectful work environment and resolve conflicts.

Skills

Communication skills

Team player

Adaptability

Computer skills

Education

High School Diploma or equivalent

Higher education in psychology, social work, or criminal justice

Job description

The Salvation Army Midland Division Family Haven Shelter located in St. Louis, Missouri, is looking for a Residential Care Specialist Overnight.

This is a part-time, 25 hour a week position, non-exempt position $15.50 per hour.

10740 Page Ave, St. Louis, Missouri

Essential Duties:

1. Client Guiding & Safety

• Supporting clients in practicing positive behavior and activities to maintain safety and order within the facility and on surrounding grounds
• Conduct and document hourly bed checks on all shifts to ensure client safety and compliance.
• Enforce resident rules and policies in a fair and consistent manner.

1. Facility & Operational Duties

• Maintain the shelter journal/log by recording shift incidents and reviewing previous entries.
• Answer phones, take messages, and communicate information appropriately.
• Assign and coach residents through completing chores; provide support and training as needed for chores.
• Help maintain cleanliness and order in office and shared spaces.

1. Team Collaboration & Communication

• Attend and participate in team meetings, staff trainings, and organizational events (including fundraising and special events).
• Complete all assigned trainings in a timely manner.
• Foster a positive and respectful work environment through professional and courteous communication with clients, coworkers, leads and supervisors.
• Resolve conflicts in a professional manner and demonstrate respect for others' property and personal space.

Minimum Qualifications

High School Diploma or equivalent diploma with one year experience working in a Social Service agency or two years residential experience without a diploma. Higher education in psychology, social work, criminal justice or other related field is a plus. Must be a team player, a self-starter, and perform well with minimum supervision. Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential. Computer skills are desirable.

Physical and Working Conditions

Must be capable of performing the above essential duties in an office environment to include: using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.