Warming Center Overnight Monitor Full-Time

The Salvation Army USA Central Territory; St. Louis (MO); On-site; USD 12,000 - 17,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking an Overnight Monitor for the Cooling/Warming Center in St. Louis, MO. This full-time seasonal role supports homeless clients, ensures safety, records, and smooth nightly operations.

duties include intake, bed assignments, crisis support, and coordination with staff. Must be able to work varied shifts, including holidays, with a focus on compassionate service.

Qualifications

• High school diploma or equivalent; 3 years in social services.
• Five years of work experience without a diploma is acceptable.
• Strong communication and teamwork; ability to work with diverse populations.

Responsibilities

• Maintain 24-hour coverage for the Cooling/Warming Center.
• Monitor safety and order of clients.
• Conduct intake, assign beds, and distribute supplies.
• Screen admissions for weapons and confiscate as needed.
• Observe behavior and address disturbances; coordinate with emergency services.
• Document daily records and client rosters accurately.
• Assist with cleaning, laundry, and meals; ensure night settling.
• Provide information on Salvation Army services to clients.

Skills

Communication

Team player

Crisis intervention

Diversity awareness

Education

High school diploma

Higher ed in related field

Tools

Computer skills

Job description

The Salvation Army Family Haven Shelter is looking for an Overnight Monitor for the cooling center. This individual will perform related duties to assist, monitor, and maintain order of homeless clients occupying the Cooling/Warming Center.

This is a full-time, 40 hours per week, $18.00 per hour.

Temporary seasonal position (November 9, 2026, to March 5, 2027).

10740 Page Ave, St.

St. Louis, MO

Essential Functions

1. Required to work various shifts including holidays in order to maintain 24-hour coverage for Cooling/Warming Center at all times. Conduct briefing with staff during arrival or departure of your shift. Ability to report accurate bed counts and client roster reports to Supervisor.
2. Monitor clients to maintain order and assure safety of clients in building.
3. Admit homeless persons to the shelter, complete intake, assign beds to occupants, and distribute supplies.
4. Screen admissions for weapons and confiscate identified ones.
5. Observe occupants' behavior and test for cause persons displaying disruptive behavior and suspected to be under the influence of drugs including alcohol.
6. Maintain order and contact emergency medical services or police as needed.
7. Ability to utilize crisis intervention skills to address conflicts and provide mediation as needed.
8. Ability to deal with difficult clientele and work with various forms of mental health issues
9. Complete shelter daily recordkeeping.
10. Assist with the general cleaning of the building to include laundry responsibilities.
11. Assure clients are settled for the night and awakened in the morning. These are awake positions.
12. Advise clients as to services provided by The Salvation Army and other organizations.
13. Assure and monitor the feeding of clients during mealtimes. Ability to document numerical data with accuracy.
14. Assist with volunteer church groups.
15. Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors. This would include but not be limited to such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Minimum Qualifications

High school or equivalent diploma with three years of experience working in social service agency or five years work experience without a diploma. Higher education in psychology, social work, criminal justice, or other related field is a plus. Must be a team player, a self-starter, and perform well with minimum supervision. Good communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.

Physical and Working Conditions

Must be able to perform the above essential duties. Most work will be indoors in a temperature-controlled environment. Must be able to provide transportation of clients as need per the Supervisor.