RESIDENTIAL CARE SHIFT MANAGER

Arkansas.gov; Booneville (AR); On-site; USD 36,000 - 58,000; Full time

Job summary

A leading state agency is seeking a Residential Care Shift Manager to oversee direct care staff operations in Booneville. The role involves ensuring client safety, training staff, and compliance with laws. This position offers a starting salary of $36,155 and various employee benefits, including a pension and paid holidays.

Benefits

Pension

Maternity Leave

Paid Holidays

Qualifications

• 3 years of direct care experience, including 1 year in a supervisory role.
• Must be licensed as a CNA in Arkansas within six months of hire.

Responsibilities

• Directs operations of direct care staff in a state-operated facility.
• Trains staff on de-escalation and legal requirements.
• Monitors material and equipment needs.

Skills

Supervisory Practices

De-escalation Techniques

Compliance Inspections

Program Effectiveness Assessment

Education

Diploma or equivalent

Certified Nursing Assistant (CNA)

Job description

Position Number: 22102055

This position will work in the Kelley Building. Floating shifts, days off TBD.

Location: Booneville HDC, Booneville (87 Reed Road, Booneville, AR 72927)

Posting End Date: 05/23/2025

Anticipated Starting Salary: $36,155.00

Department: DDS

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure safety in places like child care centers and nursing homes. We are the safety net for the most vulnerable Arkansans. Whether answering phones, taking applications, protecting children, or caring for residents or patients, you make a difference by working at DHS. Working for the State offers great perks, including a pension, maternity leave, paid holidays, and more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: M098C

Grade: GS06

FLSA Status: EXEMPT

Salary Range: $36,155 - $57,668

Summary

The Residential Care Shift Manager directs the operations of direct care staff in a state-operated facility, complying with applicable laws and agency policies.

Responsibilities

1. Provides administrative direction to direct care staff, including evaluating assignments, interpreting laws and policies, and ensuring the health and safety of clients.
2. Provides direct care services to clients as needed during shifts.
3. Trains staff on de-escalation, trigger identification, and restraint minimization techniques.
4. Investigates complaints or allegations of abuse/neglect, reviews administrative issues, and reports to the superintendent.
5. Monitors material and equipment needs, contributing to budget requests.
6. Represents the agency at community meetings, hearings, and seminars.
7. Provides technical assistance to staff and parents regarding operations and programs.
8. Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of laws and regulations governing long-term care facilities and human resources management.
• Knowledge of supervisory practices.
• Ability to train staff on legal requirements and de-escalation techniques.
• Ability to assess program effectiveness and recommend improvements.
• Ability to interpret and conduct compliance inspections.
• Ability to research, review information, and prepare reports.

Minimum Qualifications

Diploma or equivalent, or Certified Nursing Assistant (CNA) certification, plus three years of direct care experience, including one year in a supervisory role.

Additional requirements are subject to review and approval by the Office of Personnel Management.

Licenses

Must be licensed as a CNA in Arkansas within six months of hire.

The State of Arkansas is committed to equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other protected characteristic.