Residential Care Associate — Trauma-Informed Support

Refuge for Women; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

Refuge for Women in Louisville, KY seeks a Direct Care Associate to maintain a safe, healing environment for residents and support daily program activities in the house. The role requires compassionate leadership, adherence to program guidelines, and effective communication with residents to uphold boundaries and accountability.

The DCA will carry out shift-based responsibilities, assist in crisis or routine situations, document logs, and coordinate transportation for medical visits, recovery

Qualifications

• Proficiency with emergency or crisis procedures
• Must be able to operate a motor vehicle safely at all times
• Knowledge about addiction behaviors and trauma is helpful
• Familiarity with 12-step or similar recovery program (e.g. Celebrate Recovery)

Responsibilities

• Assist program director in carrying out day-to-day activities with the residents
• Follow procedures for crisis or other unexpected situations with residents that may arise during assigned shift
• Complete Communication Log for program director at end of each shift
• Provide pertinent feedback to program directors to ensure continued progress and success of residents
• Uphold resident guidelines, schedule and program requirements during assigned shift
• Work with program director, staff, volunteers or other shift leaders to coordinate and provide transportation for medical, recovery meetings, church, grocery shopping, training and employment activities as needed
• Work with volunteer coordinator as needed for planned volunteer activities and provide input about potential volunteer activities or items needed for the safe house
• Participate in staff meetings, trainings and development activities
• Encourage residents in completion of assigned tasks and classwork as they progress through the program

Skills

Written and verbal communication

Servant leadership

Teamwork

Teachable and self-motivated

Organized

Firm boundaries

Conflict resolution

Crisis response awareness

Problem solving under pressure

Job description

Refuge for Women in Louisville, KY seeks a Direct Care Associate to maintain a safe, healing environment for residents and support daily program activities in the house. The role requires compassionate leadership, adherence to program guidelines, and effective communication with residents to uphold boundaries and accountability.

The DCA will carry out shift-based responsibilities, assist in crisis or routine situations, document logs, and coordinate transportation for medical visits, recovery