Residential Behavioral Health Admissions Coordinator

MePA; Nevada (IA); Hybrid; USD 29,000 - 68,000; Full time

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to support the Child/Adolescent Utilization Management team. You will coordinate residential treatment admissions, identify appropriate providers, and manage referrals with accurate documentation across stakeholders.

You will collaborate with behavioral health homes, care management, and providers to ensure timely access to quality treatment settings.

Qualifications

• 2+ years of experience with Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (Excel) and electronic documentation systems.
• Willingness to travel up to 10% of the time within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Identify the most clinically appropriate participating residential treatment providers to support the member's treatment goals.
• Manage the residential referral process, including distribution of referrals, tracking provider responses, and maintaining accurate documentation.
• Collaborate with behavioral health homes, treating providers, and community partners to ensure timely submission of clinical information for facility reviews.
• Monitor referral status and facility timelines to promote timely access to care.
• Serve as a primary point of contact for residential treatment providers and internal stakeholders.

Skills

Microsoft Office

Travel readiness

Education

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or related field

Tools

Electronic documentation systems

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to support the Child/Adolescent Utilization Management team. You will coordinate residential treatment admissions, identify appropriate providers, and manage referrals with accurate documentation across stakeholders.

You will collaborate with behavioral health homes, care management, and providers to ensure timely access to quality treatment settings.