Residential Behavioral Health Admissions & Care Coordinator

CenterPointe; Omaha (NE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, & Vision insurance

Life Insurance + AD&D + LTD

403(b) retirement plan with employer贡献

Job summary

CenterPointe in Omaha, NE seeks an organized administrative professional to support behavioral health operations. You will manage referrals, waitlists, and assist with insurance authorizations while maintaining accurate medical records and payer information.

This role is integral to a compassionate care team serving individuals seeking residential treatment. You will answer phones, handle correspondences, verify Medicaid eligibility, and ensure high standard of care in client interactions.

Qualifications

• Two+ years of experience providing administrative support in a medical or behavioral health office.
• Experience with referrals, insurance authorizations, and payer sources.
• Valid Nebraska driver's license with clean DMV record.

Responsibilities

• Manage program waitlists with referrals from external providers, keeping clinical teams involved and updated.
• Provide updates and follow-through to individuals seeking residential treatment.
• Assist with administrative/clerical support to facility staff (answering calls, sending correspondences).
• Update medical records with payer source information and verify Medicaid eligibility where applicable.
• Maintain high standard of care in interactions with consumers.

Skills

Administrative support

Records management

Insurance authorizations

Referral management

Customer service

Job description

CenterPointe in Omaha, NE seeks an organized administrative professional to support behavioral health operations. You will manage referrals, waitlists, and assist with insurance authorizations while maintaining accurate medical records and payer information.

This role is integral to a compassionate care team serving individuals seeking residential treatment. You will answer phones, handle correspondences, verify Medicaid eligibility, and ensure high standard of care in client interactions.