Behavioral Health Admissions & Care Coordination Specialist

CenterPointe; Omaha (NE); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Work-life balance

Growth opportunities

Flexible scheduling

Paid time off

Health, dental, vision insurance

Group life and AD&D

Job summary

CenterPointe in Omaha, NE seeks an organized, diligent administrative support professional to join our behavioral health team. You will manage referrals, verify payer sources, maintain records, handle communications, and support clinical staff to ensure timely, quality care for individuals seeking residential treatment.

Ideal candidates have 2+ years of medical/behavioral health office experience, a valid Nebraska driver license, and a commitment to compassionate, client-focused service.

Qualifications

• 2+ years of experience providing administrative support/clerical functions to a medical or behavioral health office, records management, managing referrals, insurance authorizations, or similar work.

Responsibilities

• Work positively as a team member within a residential facility, alongside a team of professionals who are providing pivotal, industry-leading behavioral health services to those in need
• Manage program waitlists with referrals from multiple external providers, keeping the clinical teams involved and updated every step of the way
• Provide updates and follow-through to individuals seeking residential treatment
• Assist in providing administrative/clerical support to facility staff (answering phone calls, sending correspondences, etc.)
• Update medical records with contacts, insurance/payer source information, and continuously assure accuracy in these areas
• Verify client payer source, Medicaid eligibility status, financial information, and assist in determining eligibility for program participation and (when applicable) payer source
• Maintain our agency's high standard of care in working with consumers
• Make a huge difference in the lives of people who need support to address their mental health and substance use concerns

Skills

Administrative support

Records management

Insurance authorizations

Referral management

Job description

CenterPointe in Omaha, NE seeks an organized, diligent administrative support professional to join our behavioral health team. You will manage referrals, verify payer sources, maintain records, handle communications, and support clinical staff to ensure timely, quality care for individuals seeking residential treatment.

Ideal candidates have 2+ years of medical/behavioral health office experience, a valid Nebraska driver license, and a commitment to compassionate, client-focused service.