Admissions Specialist

CenterPointe; Omaha (NE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, & Vision insurance

Life Insurance + AD&D + LTD

403(b) retirement plan with employer贡献

Job summary

CenterPointe in Omaha, NE seeks an organized administrative professional to support behavioral health operations. You will manage referrals, waitlists, and assist with insurance authorizations while maintaining accurate medical records and payer information.

This role is integral to a compassionate care team serving individuals seeking residential treatment. You will answer phones, handle correspondences, verify Medicaid eligibility, and ensure high standard of care in client interactions.

Qualifications

• Two+ years of experience providing administrative support in a medical or behavioral health office.
• Experience with referrals, insurance authorizations, and payer sources.
• Valid Nebraska driver's license with clean DMV record.

Responsibilities

• Manage program waitlists with referrals from external providers, keeping clinical teams involved and updated.
• Provide updates and follow-through to individuals seeking residential treatment.
• Assist with administrative/clerical support to facility staff (answering calls, sending correspondences).
• Update medical records with payer source information and verify Medicaid eligibility where applicable.
• Maintain high standard of care in interactions with consumers.

Skills

Administrative support

Records management

Insurance authorizations

Referral management

Customer service

Job description

WHO YOU AREYou're organized, diligent, and internally motivated to excel at your work. Most would describe you as a \"pro\" of project management - juggling multiple tasks while never letting anything fall off your radar is a true skill, and you own it. You're passionate about helping individuals with mental health and/or substance use issues who are trying to improve their lives. You're client-focused, adaptable to change, and you never shy away from a challenging situation or a complex case.WHAT YOU CAN EXPECT TO DO- Work positively as a team member within a residential facility, alongside a team of professionals who are providing pivotal, industry-leading behavioral health services to those in need- Manage program waitlists with referrals from multiple external providers, keeping the clinical teams involved and updated every step of the way- Provide updates and follow-through to individuals seeking residential treatment- Assist in providing administrative/clerical support to facility staff (answering phone calls, sending correspondences, etc.)- Update medical records with contacts, insurance/payer source information, and continuously assure accuracy in these areas- Verify client payer source, Medicaid eligibility status, financial information, and assist in determining eligibility for program participation and (when applicable) payer source- Maintain our agency's high standard of care in working with consumers- Make a huge difference in the lives of people who need support to address their mental health and substance use concernsWHAT WE HAVE FOR YOU- A culture focused on work-life balance, personal and professional growth, inclusion, and engagement- Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities- Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 8 annual holidays (plus a day off for your birthday every year!)- Competitive pay and excellent benefits, including:- Affordable Health, Dental, & Vision insurance- Free Group Life Insurance, AD&D and LTD policies for all full-time employees- 403(b) retirement plan with employer contributionCenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, preferences, etc. are encouraged to apply!WHAT YOU HAVERequired:- At least 21 years of age- 2 or more years' experience providing administrative support/clerical functions to a medical or behavioral health office, records management, managing referrals, insurance authorizations, or similar work in a related field.- Valid NE driver's license with clean DMV record