Residential Assistant Site Manager

Western New York Integrated Care Collaborative, Inc.; Buffalo (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Western New York Integrated Care Collaborative, Inc. seeks a Residential Assistant Site Manager to support daily operations at multiple Western New York residential sites (Gowanda, Hamburg, Buffalo, Tonawanda, Amherst).

The role involves second-shift schedules with one weekend day, supervising Direct Support Professionals, ensuring proper training, safety, and compliance with NYS regulations and agency policies.

Qualifications

• Knowledge of developmental disabilities.
• Good oral and written communication skills; ability to read and write case notes.
• Ability to self-initiate, organize, schedule, and analyze tasks.
• Medication Administration certified, CPR/First Aid certified, Full SCIP-R certified.

Responsibilities

• Make decisions based on NYS DSP Code of Ethics and agency values and serve as a role model.
• Promote person-centered planning using Personal Outcome Measures (POMs).
• Assess residents' needs through observation and daily documentation to determine support needs.
• Provide onsite training and coaching of DSPs in alignment with NYS Competencies.
• Assist with staff scheduling and shift assignments to meet safety and staffing requirements.
• Provide performance coaching and mentoring for DSPs' growth and development.
• Fill in as a DSP as needed, including basic housekeeping, cooking, laundry, and daily living activities support.
• Provide transportation to individuals when necessary.
• Stay informed about NYS regulations impacting residents' health, safety, and welfare.
• Communicate medical needs to Site Manager and RN; ensure billing documentation is complete.
• Manage Personally Managed Funds (PMF) daily and maintain site inventories.

Job description

We have Residential Assistant Site Managers open in several areas of Western New York including Gowanda, Hamburg, Buffalo, Tonawanda and Amherst. These are primarily second shift schedules with one weekend day, Saturday or Sunday. Please contact us for more details on location and schedule.

Assists the Site Manager with day-to-day general operations of their assigned site; provides support to Direct Support Professionals (DSPs), ensuring that they are properly trained and prepared to meet the needs of the individuals residing at the site.

POSITION RESPONSIBILITIES

• Makes decisions based on the NYS DSP Code of Ethics and Agency’s mission, vision and values and holds team to the same standards; serves as a role model upholding the core behaviors in the Agency’s Living the Mission statement; consistently displays ethical decision making.
• Promotes Person Centered Planning, considering the dreams and goals of individuals being served using Personal Outcome Measures (POMs) and knowledge of person-centered practices and tools.
• Assess ability of skill sets of persons served through observation and monitoring of daily documentation, to determine support needs.
• Assist with onsite training as well as day to day coaching and mentoring of DSPs in alignment with the NYS Competencies.
• Assists with staff scheduling and shift assignments to ensure safety and minimum staffing pattern are always met.
• Responsible for providing performance coaching and mentoring for continued growth and development of DSPs.
• Performs as a DSP as needed:
• Based on the needs of those receiving services, DSPs will also be responsible for housekeeping, cooking, laundry services, general maintenance of the worksite; and providing physical support with daily activities, personal hygiene, including bathing, dressing, getting in/out of bed, using the toilet, walking, standing, or exercising.
• Provides transportation to individuals when necessary.
• Stays informed regarding state and OPWDD regulations that impact the health, safety and welfare needs of individuals who receive services in order to best advocate for the person.
• Evaluates medical needs of persons served through observation and communication with those providing services and communicates such needs to SM and site RN.
• Reviews all documentation and ensures required documentation for billing is present and accurate by following Residential Habilitation regulations and agency policy and procedures.
• Responsible for daily management of and compliance with Personally Managed Funds (PMF).
• Responsible for keeping inventory of necessary personal items for anyone new moving into the IRA including agency furniture, linens and personal hygiene.
• Audits weekly needs of the site and individuals, including supplies, maintenance repairs, issues with Agency vehicles, and reports to SM.
• Assists in training staff regarding behavioral plans and interventions.

Requirements

Education and Experience Requirements

• High School Diploma/GED
• Six months of full-time experience in an OPWDD setting.
• Six months of experience working with individuals who have challenging behaviors and/or dual diagnosis in residential setting.

Skills, Knowledge, and Abilities

• Knowledge of developmental disabilities.
• Good oral and written communication skills and basic computer skills.
• The ability to read and write case notes as well as understand written directions.
• The ability to self-initiate, organize, schedule, and analyze tasks.

Certifications – Must be or become

• Medication Administration certified.
• CPR/First Aid certified.
• Full SCIP-R certified.

Be authorized as an Agency Driver by

• Holding and maintaining a valid NYS Driver’s License.
• Maintaining an approved driving record according to Agency Policy and Procedure.

Physical, Emotional and Agility Requirements

• Seeing, hearing, walking, sitting, standing, driving, stooping, bending, carrying, stretching, and climbing stairs as well as the ability to perform all required movements required by the SCIP-R curriculum and daily shift assignments.
• Lifting up to fifty (50) pounds.
• Staying awake and alert while on duty.
• Recognizing the needs of persons receiving services and the approved methods for preventing crisis.
• Recognizing varying degrees of behavioral situations, including verbal and physical aggression to provide appropriate, positive behavior support.
• Maintaining a positive approach and using prescribed techniques when de-escalating behaviors to ensure a safe environment for people receiving services and others present.

Working Conditions

• Will work in assigned Residential sites as needed.
• For emergency situations may be asked to work hours outside of normal schedule to provide shift coverage, staff supervision training.
• Local travel required approximately 25% of the time.

EOE – M/F/H/V – Valuing Differences