Residential Appliance Service Specialist

Accelera Staffing; Demopolis (AL); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Accelera Staffing is seeking a Field Service Appliance Specialist to serve as the primary technical expert for residential home systems. You will diagnose and repair major appliances, ensuring peak performance and customer satisfaction.

You will travel to service sites with a focus on safety, document service activities, and stay current with repair methodologies while delivering a high-touch service experience.

Qualifications

• High school diploma or equivalent.
• Professional appliance repair experience.
• Advanced mechanical troubleshooting and analytical problem-solving.
• Strong interpersonal skills for customer care.
• Valid driver's license and reliable transportation.
• Ability to manage a mobile workload independently and meet service deadlines.

Responsabilités

• Execute precise diagnostics and repairs on major home appliances, including refrigeration units, laundry systems, and cooking ranges.
• Deliver a high-touch service experience by explaining technical issues and repair solutions to homeowners in clear, professional terms.
• Conduct preventative maintenance inspections to extend the lifespan of customer equipment and prevent future mechanical failures.
• Document all service activities, including parts procurement and repair outcomes, to maintain accurate service histories.
• Continuously refine your technical knowledge by staying current with emerging appliance technologies and industry-standard repair methodologies.
• Uphold rigorous safety standards and operational protocols during every site visit to ensure a secure work environment.

Connaissances

Mechanical troubleshooting

Customer service

Time management

Driver's license

Independent worker

Formation

High school diploma or equivalent

Outils

Digital service management tools

HVAC awareness

Description du poste

Accelera Staffing is seeking a Field Service Appliance Specialist to serve as the primary technical expert for residential home systems. You will diagnose and repair major appliances, ensuring peak performance and customer satisfaction.

You will travel to service sites with a focus on safety, document service activities, and stay current with repair methodologies while delivering a high-touch service experience.