Residential Appliance Diagnostics Expert

Accelera Staffing; Richmond (VA); Presencial; USD 44.000 - 65.000; Jornada completa

Descripción de la vacante

Accelera seeks a Field Service Appliance Specialist to serve as the primary technical expert for residential customers, restoring essential home equipment to peak functionality. You will use diagnostic expertise to resolve complex mechanical and electrical issues, directly impacting customer satisfaction and home comfort.

Responsibilities include precise diagnostics and repairs across laundry, refrigeration, and cooking appliances, delivering high-quality outcomes, and translating technical

Formación

• High school diploma or equivalent required.
• Proven success in appliance repair or electro-mechanical maintenance.
• Strong troubleshooting with root-cause analysis.
• Excellent communication and customer-service mindset.
• Valid driver's license and reliable vehicle for travel to service sites.

Responsabilidades

• Perform diagnostics and repairs on major household appliances (laundry, refrigeration, cooking ranges).
• Deliver high-quality service outcomes to extend equipment life and prevent malfunctions.
• Explain technical issues clearly to homeowners and keep them informed during repair.
• Maintain service documentation and inventory records for accurate billing.
• Keep up with evolving appliance engineering and diagnostic software.
• Adhere to safety standards and professional conduct during on-site maintenance.
• Provide repair assessments and cost projections to help customers decide on next steps.

Conocimientos

Troubleshooting

Customer service

On-site maintenance

Communication

Driver's license

Educación

High school diploma or equivalent

Descripción del empleo

Accelera seeks a Field Service Appliance Specialist to serve as the primary technical expert for residential customers, restoring essential home equipment to peak functionality. You will use diagnostic expertise to resolve complex mechanical and electrical issues, directly impacting customer satisfaction and home comfort.

Responsibilities include precise diagnostics and repairs across laundry, refrigeration, and cooking appliances, delivering high-quality outcomes, and translating technical