Residential Appliance & Refrigeration Service Specialist

Sears; Duluth (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Sears in Duluth, MN is seeking an appliance and refrigeration technician to diagnose, repair, and install washers, dryers, ovens, and refrigerators at customer homes. You’ll confirm proper operation before leaving and document service notes.

You’ll communicate clearly with customers, stay current on industry trends, follow safety protocols, and manage your time efficiently for day trips within driving distance of Duluth.

Qualifications

• Strong ability to diagnose appliance and refrigeration issues.
• Experience with household appliances and basic wiring/mechanics.
• EPA certification preferred; valid driver’s license required.

Responsibilities

• Diagnose and troubleshoot household appliance and refrigeration problems quickly and accurately.
• Repair and maintain washers, dryers, ovens, and refrigerators to manufacturer standards.
• Install new appliances and confirm proper operation before leaving the job site.
• Provide clear, courteous customer communication about findings, options, and next steps.
• Capture thorough service records, including parts used and work performed.
• Stay current on industry trends, tools, and technologies related to appliances and refrigeration.

Skills

Troubleshooting

Electrical knowledge

Mechanical systems

Customer communication

Time management

Self-directed

Driver's license

Education

High school diploma or equivalent

EPA Type I or Universal certification

Technical training in appliance repair

Job description

What a Day Looks LikeYou start your morning in Duluth, MN, reviewing your route and parts inventory. Your first stop is a home where a refrigerator is running warm—you diagnose the issue, source the correct part from your van stock, and restore cooling. Next, you install a new washer, verify hook-ups, and run test cycles. Throughout the day, you communicate clearly with customers about what you found, what you fixed, and how to prevent future issues—all while documenting service notes and parts used.By late afternoon, you’ve repaired an oven control board, performed preventative maintenance on a dryer, and wrapped up with precise record-keeping. Safety comes first at every stop, and you keep abreast of the latest appliance and refrigeration technologies so your diagnostics stay sharp.Your Core ImpactDiagnose and troubleshoot household appliance and refrigeration problems quickly and accurately.Repair and maintain washers, dryers, ovens, and refrigerators to manufacturer standards.Install new appliances and confirm proper operation before leaving the job site.Provide clear, courteous customer communication about findings, options, and next steps.Capture thorough service records, including parts used and work performed.Stay current on industry trends, tools, and technologies related to appliances and refrigeration.Follow safety protocols and regulations while working inside customers’ homes.What You BringHigh school diploma or equivalent; technical training in appliance repair is a plus.Hands-on experience as an appliance/refrigeration technician or closely related role.Solid knowledge of electrical and mechanical systems.Exceptional troubleshooting ability and attention to detail.Self-directed with strong time-management skills.Excellent communication and a customer-first mindset.Valid driver’s license and reliable transportation.EPA Type I or Universal certification preferred.Work Style & TravelThis is a field-based role. You’ll work at customer and job locations within driving distance of Duluth, MN. Expect day trips to job sites, with most evenings at home.