Home Appliance & Refrigeration Service Specialist

Sears; Paducah (KY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Company vehicle

Medical/dental/vision insurance

401(k) match

Paid training

Performance bonuses

Job summary

Sears Home Services is seeking an Appliance Service Specialist to diagnose and repair refrigerators, washers, dryers, dishwashers, and microwaves on customer sites. You will drive a company vehicle, review schedules on a company device, and deliver a superior customer experience.

Candidates should have mechanical troubleshooting skills, strong communication, and the ability to work physically active in customers' homes. A valid driver's license and willingness to work in the field are required.

Qualifications

• Mechanical aptitude and troubleshooting skills are essential.
• Strong customer service and communication abilities are expected.
• A valid driver's license is required; field-based role involves physical activity.

Responsibilities

• Diagnose and repair major home appliances in customers' homes.
• Deliver a best-in-class customer experience on every visit.
• Keep service vehicle and parts inventory organized and ready for service.
• Offer clear, practical solutions and recommendations to customers.

Skills

Mechanical aptitude

Customer service

Clear communication

Driver's license

Physical stamina

Tools

Electrical schematics

Soldering

Diagnostics

Job description

Home Appliance & Refrigeration Service SpecialistPicture your day: you start your route in a fully equipped company vehicle, review your schedule on a company-provided device, and head to a home where the fridge isn’t cooling. You listen to the customer, run diagnostics, pinpoint the issue, and bring a kitchen back to life. Then it’s off to the next stop—maybe a washer that won’t spin or a microwave that needs attention. Every visit ends with a grateful customer and the satisfaction of fixing something essential.Why this role stands outHands-on problem solving—restore appliances that families rely on every dayIndependence in the field with the support of a trusted brandActive, on-the-go work instead of a desk-bound routineA long-term path with growth and advancementWhat Sears Home Services providesCompetitive hourly pay: $21–$26+ based on experience and certificationsPerformance bonuses and sales incentivesCompany vehicle, uniforms, specialty tools, phone, and the tech you needComprehensive benefits: medical, dental, vision, and a 401(k) matchUp to $4,000 annually toward dependent healthcare coveragePaid training from an industry-leading programYear-round work with strong stabilityMentorship and clear career progressionHow you’ll make an impactDiagnose and repair major home appliances—refrigerators, washers, dryers, dishwashers, microwavesDeliver a best-in-class customer experience at every visitKeep your parts inventory and service vehicle organized and readyOffer helpful solutions and recommendations to customersWhat you bringMechanical aptitude with sharp troubleshooting instinctsA valid driver’s licenseComfort with physically active work: lifting, moving, and maneuvering appliancesAppliance repair background is a plusClear communication and strong customer service skillsField-first workThis is a mobile, field-based position. You’ll be based within driving distance of the service area, visiting customer locations on day trips—most evenings you’ll be back home.Technical strengths we valueElectrical SchematicsFacilities Maintenance ExperienceAmmonia Refrigeration SystemsElectrical Troubleshooting SkillsSolderingCNC Machine RepairElectrical Systems Diagnostics & RepairElectrical TroubleshootingElectrical RepairAutomotive RepairAutomatic Transmission/TransaxleWelding Setups for ProductionIndustrial Electrical ExperienceVehicle & Fleet WeldingIndustrial Electrical SystemsElectrical Systems & Diagnostics (Heavy Equipment)Residential Electrical SystemsElectrical Schematic ReadingEquipment Repair & Maintenance