Residential Apartment Maintenance Supervisor

Pratum Co

Reston (VA)

On-site

USD 41,328 - 46,838

Full time

14 days+

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Benefits offered by this job

Prescription drug program

Paid vacation & holiday

Company-paid life insurance

Company outings and events

Job summary

Pratum Co in Reston, Virginia, is looking for a Multifamily Maintenance Supervisor to manage all maintenance-related repairs and upkeep of the property. The successful candidate will oversee the make-ready process, manage maintenance projects, and direct the Preventative Maintenance program.

With a minimum of five years of experience in residential property management, candidates must possess strong communication skills and a customer service ethic. This position offers competitive hourly pay, benefits including vacation, health coverage, and a commitment to professional development.

Qualifications

Minimum of five years’ experience in residential property management or related field.
Three years’ experience as a Maintenance Supervisor or five years as a Maintenance Technician.
HVAC and/or CFC certifications required.

Responsibilities

Manage maintenance-related repairs and upkeep of the property.
Oversee the make-ready process for apartments.
Direct the Preventative Maintenance program.

Skills

Detail oriented

Excellent communication skills

Customer service ethic

Project management

Interpersonal skills

Education

High school diploma or equivalent

Fluent in English

Tools

Microsoft Word

Excel

On-site resident management software

Job description

Multifamily Maintenance Supervisor

We're seeking a positive individual who is always ready to learn, grow, and take on new challenges.

Essential Duties and Responsibilities

Work with the on‑site team in managing all maintenance‑related repairs and upkeep of the property.
Manage the make‑ready process to ensure apartments are prepared for move‑in in a timely fashion.
Initiate, perform, and oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
Develop and maintain relationships with vendors, negotiate pricing, and collaborate on an approved vendor list.
Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas.
Direct the Preventative Maintenance program, ensuring timely completion and thorough documentation.
Adhere to all local, state, and federal housing requirements as it relates to leasing and management of the property.
Create and motivate a team that focuses on customer service and curb appeal on a daily basis.
Manage and control payroll and overtime.
Other duties as assigned.

Qualifications

Detail oriented and hard working.
Extensive knowledge of residential building systems a must, including but not limited to air handlers, condensing units, roof fans.
Professional building system licenses are preferred and may be required based on the building type of the assigned property.
HVAC and/or CFC certifications required (or other applicable designations).
Lead paint certifications (as necessary).
CAMTI and CAMTII are preferred.
Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
Excellent communication skills, including writing, proofreading, and speaking.
Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
Excellent interpersonal skills in person and by phone and email, with high professionalism.
Successful candidates will exhibit a demonstrable passion for high quality results and a can‑do attitude.
Ability to accomplish innovative projects with little supervision.
Fantastic customer service ethic and high expectations for quality.
Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis.
Support all other positions.
Perform other assignments and duties as required.

Education & Experience

Education: The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions, and the ability to understand and perform all on‑site resident management software functions.

Professional Experience: A minimum of five (5) years’ experience in residential property management or a related field is required. Minimum of three (3) years’ experience in residential property management as a Maintenance Supervisor or five (5) years as a Maintenance Technician in a related field is required.

Additional technical knowledge: Minimum of basic knowledge of computers; ability to use Outlook and OneSite; intermediate knowledge of MS Word and Excel; minimum of basic Internet knowledge.

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50 lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Benefits

This non‑exempt role has an anticipated hourly pay range of $30‑$34 per hour. Overtime is available for all hours worked in excess of 40 per week. Full‑time positions (30+ hours per week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.