Residential Apartment Maintenance Supervisor

Pratum Co; Alexandria (VA); On-site; USD 75,768,000 - 88,166,400; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Vacation & Holiday

Paid Personal/Sick Leave

Company Paid Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

Educational Assistance

Retirement Savings Plan with company 4

Company outings

Job summary

Pratum Co in Alexandria, VA is seeking an Apartment Maintenance Supervisor to oversee maintenance across seven scattered sites, lead a maintenance team, and coordinate with the Property Manager and vendors. The role includes repairs, make-ready tasks, and preventive maintenance to ensure safe, well‑kept properties.

The position requires experience in residential maintenance, HVAC familiarity, strong communication, and the ability to work on-call.

Qualifications

• High school diploma or GED; ability to read and write English fluently.
• 3+ years of experience as a residential property management maintenance supervisor.
• HVAC certification preferred.
• Ability to coordinate with tenants, staff, and vendors across multiple sites.
• Strong communication and problem-solving skills.

Responsibilities

• Manage and complete service requests in a timely manner.
• Full unit turns including painting, drywall, and minor repairs.
• Daily maintenance to satisfy work orders per procedures.
• Make-ready tasks: painting, appliances, plumbing, electrical fixtures.
• Perform preventive maintenance and inspections of grounds, buildings, and systems.
• Respond to emergencies and follow safety protocols.
• Repair mechanical systems to ensure health and safety compliance.
• Support ventilation, refrigeration, and other system setups.
• Maintain heating and plumbing systems for functionality.
• Inspect alarms and schedule repairs as needed.
• Pest control activities and coordinating vendor quotes.
• On-call schedule and overtime as required.

Skills

HVAC certification

Electrical systems

Apartment maintenance

Diagnostics

Equipment operation

Appliance repair

Communication skills

Manual dexterity

Education

High school diploma or GED

Tools

Snow blowers

Lawn mowers

Hand tools

Job description

Apartment Maintenance Supervisor

A maintenance supervisor is responsible for conducting general maintenance and repairs on facility equipment and property structures. Ensuring that the heating, electrical and plumbing systems perform at optimum functionality. Overseeing a team and working closely with the Property Manager and vendors for 7 scattered sites to assure the quality of the building. The goal is to maintain the facilities and common areas in the best possible condition.

Essential Duties

• Manage/Complete service requests in a timely manner.
• Full unit turns to include but not limited to paint, sheetrock repair, screen repair, minor plumbing/electrical.
• Daily Unit Maintenance-Satisfies service requests per work order, following company procedures.
• Make-ready procedures: Paints, appliance repair, plumbing, electrical fixtures, repairs or replaces old faulty parts; checks locks, replaces burned out light bulbs.
• Preventative Maintenance; Make regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment: checks for appearance and cleanliness, checks for structural cracks, excessive wear; and faulty parts.
• Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol.
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations.
• Support the setup of ventilation, refrigeration and other systems and conduct repairs when necessary.
• Maintain heating and plumbing systems to ensure functionality.
• Inspect alarm systems such as carbon dioxide and fire protection and quickly schedule repairs when needed.
• Undertake activities of pest control such as spraying insecticide.
• Obtain quotes and coordinate projects with vendors.
• On call schedule.

Qualifications

• HVAC certification preferred.
• Basic understanding of electrical, hydraulic and other systems.
• Working knowledge and experience in general apartment maintenance and repair.
• Strong understanding or related experience to ensure the ability to recognize electrical, plumbing, and mechanical malfunctions or equipment failure.
• Experienced in operating a variety of equipment, including snow blowers, lawn mowers, and small hand tools.
• Working knowledge of repair to common appliances, and devices.
• Outstanding written and verbal communication skills.
• Excellent manual dexterity and problem‑solving skills.

Education

High school diploma, GED or Equivalent. This position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on‑site resident management software functions.

Professional Experience

A minimum of three years’ experience as a residential property management maintenance supervisor. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to speak to tenants and maintain good working relations with other staff members, tenants, and supervisors as well as any contract laborers working on the property.

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on‑call, as scheduled or as necessary. Must also be able to attend certain resident events that are held after hours.

Computer Skills

Basic computer/Internet knowledge.

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities, push, pull, lift, carry or maneuver weights of up to 50 lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Benefits

Pratum prides itself on offering a competitive salary and extensive, market‑competitive health and welfare BENEFITS.

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD & D Insurance
• Company Paid Short‑Term
• Company Paid Long‑term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

This role is non‑exempt with a pay rate of $28 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job‑related company and market considerations. You will be managing 7 scattered sites and may be eligible to receive discretionary and/or performance‑based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job‑related factors. This non‑exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

To learn more about our company go to: https://pratumco.com/. To learn more about Pratum Companies, please click here.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.