Residential Aide — Compassionate Care & Recovery Support

Serenity Counseling Services of Virginia; Richmond (VA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401(k)

Employee discounts

401(k) matching

Free food & snacks

Opportunity for advancement

Job summary

Serenity Counseling Services of Virginia in Richmond, VA is seeking a compassionate Residential Aide to support residents in a therapeutic, community-based setting. You will help with daily living activities, monitor safety, and collaborate with counselors to promote recovery and wellness.

Ideal candidates hold a high school diploma or GED, demonstrate strong interpersonal skills, and commit to trauma-informed care. The role offers a supportive team environment and opportunities for advancement.

Qualifications

• High school diploma or GED required; degree in human services, psychology, or related field preferred
• Strong interpersonal and communication skills with a client-centered approach
• Ability to remain calm and professional in high-stress or crisis situations

Responsibilities

• Monitor and support residents in a residential treatment or behavioral health setting to ensure safety and well-being
• Assist residents with daily living activities and maintain a structured, therapeutic environment
• Document resident behavior, incidents, and progress accurately in accordance with facility protocols
• Provide crisis intervention and de-escalation support as needed
• Enforce house rules and program guidelines while maintaining professional boundaries
• Collaborate with counselors, case managers, and clinical staff to support individualized treatment plans
• Facilitate or assist with group activities, life skills programming, and community meetings

Skills

Interpersonal communication

Crisis management

Trauma-informed care

Education

High School Diploma or GED

Human services/psychology degree preferred

Job description

Serenity Counseling Services of Virginia in Richmond, VA is seeking a compassionate Residential Aide to support residents in a therapeutic, community-based setting. You will help with daily living activities, monitor safety, and collaborate with counselors to promote recovery and wellness.

Ideal candidates hold a high school diploma or GED, demonstrate strong interpersonal skills, and commit to trauma-informed care. The role offers a supportive team environment and opportunities for advancement.