Residential Aide

Serenity Counseling Services of Virginia; Richmond (VA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401(k)

Employee discounts

401(k) matching

Free food & snacks

Opportunity for advancement

Job summary

Serenity Counseling Services of Virginia in Richmond, VA is seeking a compassionate Residential Aide to support residents in a therapeutic, community-based setting. You will help with daily living activities, monitor safety, and collaborate with counselors to promote recovery and wellness.

Ideal candidates hold a high school diploma or GED, demonstrate strong interpersonal skills, and commit to trauma-informed care. The role offers a supportive team environment and opportunities for advancement.

Qualifications

• High school diploma or GED required; degree in human services, psychology, or related field preferred
• Strong interpersonal and communication skills with a client-centered approach
• Ability to remain calm and professional in high-stress or crisis situations

Responsibilities

• Monitor and support residents in a residential treatment or behavioral health setting to ensure safety and well-being
• Assist residents with daily living activities and maintain a structured, therapeutic environment
• Document resident behavior, incidents, and progress accurately in accordance with facility protocols
• Provide crisis intervention and de-escalation support as needed
• Enforce house rules and program guidelines while maintaining professional boundaries
• Collaborate with counselors, case managers, and clinical staff to support individualized treatment plans
• Facilitate or assist with group activities, life skills programming, and community meetings

Skills

Interpersonal communication

Crisis management

Trauma-informed care

Education

High School Diploma or GED

Human services/psychology degree preferred

Job description

Benefits

• 401(k)
• Employee discounts
• 401(k) matching
• Free food & snacks
• Opportunity for advancement

About the Role

Serenity Counseling Services of Virginia is looking for a compassionate and dedicated Residential Aide to join our team in Richmond, VA. This is a meaningful opportunity to make a real difference in the lives of individuals on their journey to recovery and wellness. If you're passionate about helping others and thrive in a supportive, team-oriented environment, we want to hear from you!

Responsibilities

• Monitor and support residents in a residential treatment or behavioral health setting to ensure safety and well-being
• Assist residents with daily living activities and maintain a structured, therapeutic environment
• Document resident behavior, incidents, and progress accurately in accordance with facility protocols
• Provide crisis intervention and de-escalation support as needed
• Enforce house rules and program guidelines while maintaining professional boundaries
• Collaborate with counselors, case managers, and clinical staff to support individualized treatment plans
• Facilitate or assist with group activities, life skills programming, and community meetings

Requirements

• High school diploma or GED required; degree in human services, psychology, or related field preferred
• Prior experience in residential care, behavioral health, substance abuse treatment, or social services preferred
• Strong interpersonal and communication skills with a client-centered approach
• Ability to remain calm and professional in high-stress or crisis situations
• CPR/First Aid certification (or willingness to obtain upon hire)
• Must pass a background check and drug screening
• Reliable, empathetic, and committed to trauma-informed care principles

About Us

Serenity Counseling Services of Virginia is a trusted provider of behavioral health and counseling services in the Richmond, VA area, dedicated to helping individuals heal, grow, and thrive. Our clients choose us for our compassionate, personalized approach to care and our commitment to long-term wellness. Our team members are proud to work in an environment that values their contributions and shares a common mission of making a lasting, positive impact in the community.