Residential Advocate (Spanish, Mandarin, Cantonese)

Iamwomankind; New York (NY); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Generous paid time off

403(b) retirement plan

Job summary

Womankind is seeking a full-time case manager responsible for managing a caseload of 5-9 clients in New York City. The role involves providing essential counseling, case management, and support for clients' legal, immigration, and housing needs. Candidates should possess a Bachelor’s degree in social work or a related field, with fluency in English and either Spanish, Mandarin, or Cantonese. The compensation package includes an annual salary ranging from $50,000 to $52,000, along with health benefits and generous paid time off.

Qualifications

• Experience in working in a residential setting or high-paced environment is preferred.
• Demonstrated interest or experience in domestic/sexual violence work or humanitarian work is a plus.

Responsibilities

• Manage a caseload of 5-9 clients providing counseling and case management.
• Maintain proper documentation of case work and organization of case files.
• Facilitate support groups based on the needs of the house.

Skills

Fluent in English and Spanish, Mandarin, or Cantonese

Crisis management experience

Ability to work independently

Multitasking skills

Education

Bachelor’s degree in social work or related field or two years’ equivalent experience

Master’s degree preferred

Tools

Knowledge of CPR/First Aid

Knowledge of fire safety

Job description

Reports to: Manager, Residential Programs

Essential Functions:

• Manage a caseload of 5-9 clients within the Residential Programs, providing counseling, case management and accompaniment services for clients’ legal, immigration, entitlement, and housing needs
• Maintain proper documentation of case work and organization of case files
• Contribute to supporting the well-being and advancement of families via structured activities and collaborating with children’s programming to support the enhancement of the bond within the family unit, advocate and fellow team members within the Residential Programs, and across the organization
• Provide facilitation of support groups based on the needs of the house at the time
• Perform maintenance tasks as needed (for example, room preparation and light cleaning)
• Ensure that the residence is appropriately staffed according to regulations, meaning the staff member cannot leave until her/his replacement arrives and must be on call for extra shifts in case of emergency
• Other duties as assigned by management

Qualifications:

• Must be fluent in English and Spanish, Mandarin, or Cantonese
• Bachelor’s degree in social work or related field required, or two years’ equivalent experience in related field. Master’s degree preferred
• Demonstrated interest and/or experience in domestic/sexual violence work or other humanitarian work a big plus
• Experience in working in a residential setting/ high paced environment preferred
• Ability to work independently, highly motivated, possess multitasking skills
• Vocational, counseling, crisis management experience a big plus
• Knowledge of CPR/First Aid, and fire safety a plus

Work Schedule:

This is a full-time position. The work schedule for this position includes two-day shifts (9 am-5 pm) and three late shifts (1 pm-9 pm) from Monday to Friday. The non-traditional shift times are to better support Residential clients and their availability to interact with services we offer.

Compensation Package:

Womankind offers a competitive and outstanding compensation package. Annual salary range for this position is between $50,000 and $52,000, based on the candidate’s experience, skill set, education, and other criteria. Top benefits include health/dental/vision insurance, generous paid time off, 403(b) retirement plan, and much more.

Womankind is an Equal Opportunity Employer.