Advocate, Client Services — Healing & Survivor Support

Iamwomankind; New York (NY); Hybrid; USD 53,000 - 58,000; Full time

Benefits offered by this job

Health/dental/vision/FSA plans

Generous paid time off

403(B) retirement plan

Commuter transit program

Job summary

Womankind in New York is seeking an Advocate for Client Services, focused on supporting survivors of gender-based violence. The role includes direct client work, administrative tasks, and professional development, requiring a commitment to Womankind’s mission. Ideal candidates should have a relevant degree and excellent multitasking abilities. Offered is a competitive salary between $53,000 and $58,000, along with extensive benefits including health and retirement plans. The position will have a hybrid work schedule after a probation period.

Qualifications

• Deep commitment to Womankind’s mission.
• Ability to manage multiple priorities.
• Comfort with computers and e-mail.

Responsibilities

• Provide counseling and case management for adult survivors.
• Collaborate on service plans and safety goals.
• Engage in outreach events.

Skills

Creative thinker

Self-starter

Cultural sensitivity

Education

Associate's, Bachelor's, or Master’s in social work, education, or related fields

Job description

Advocate, Client Services (Brooklyn or Queens)

Reports to: Community Site Manager

Womankind uses the multidimensionality of our Asian heritage to work alongside survivors of gender-based violence as they build a path to healing. We are working tirelessly to create a future where we Rise Above Violence and our communities can innovate towards collective well-being, restoration, and social justice. In addition to promoting healing and safety through service provision, Womankind promotes gender justice through research, coalition building, policy analysis, and community education and mobilization.

The Advocate is a position within Womankind that plays a crucial role in moving our mission forward. This position works with survivors of gender-based violence 18 years old and up. This advocate provides supportive counseling, case management and advocacy support to survivors in this age group and their families.

This role’s effectiveness is tied to having a collaborative spirit and prioritizing strong teamwork. This includes working together with their assigned community-based team as well as with other staff across Client Services, to carry out various projects and events that meet and elevate the voices of the survivors we work alongside. The following are some key responsibilities of an Advocate:

Essential Functions

Direct Client Work (50%)

• Provide counseling and case management support for approximately 20-25 adult survivors and their families including those who call Womankind’s 24/7 helpline
• Develop service plan and safety plan goals in collaboration with clients on case load, updating and adjusting as needed throughout the life of the case
• Ensure up-to-date and accurate case notes and documentation for each client
• Collaborate with colleagues to design, coordinate and facilitate events for survivors, their families and other community members
• Engage in at least 1-2 outreach events a quarter
• Provide reporting and logistical planning support around attending outreach events
• Establish partnerships in collaboration with site manager for resources near community site

Administrative (20%)

• Attend team site meetings and actively contribute to the collaboration of work projects happening within the site
• Attend all-staff meetings to learn about organizational wide updates
• Attend and facilitate (when assigned) monthly Client Services meetings to support in-service learning of all Client Services staff
• Support office operations and organization as necessary

Professional Development (10%)

• Attend trainings (internal and external) to build capacity and knowledge on work with client community

Organizational Responsibilities

• Work in partnership with program team to build a collaborative work environment

Qualifications

• Deep commitment to Womankind’s mission
• Creative thinker, self-starter personality highly preferred
• Ability to manage multiple priorities while delivering high level results
• Ability to exhibit a personal responsibility and commitment to work, follow-through, and accountability
• Ability to problem solve and maintain a positive attitude while dealing with challenges
• Possess cultural sensitivity, humility, and openness in approach to the work
• Associate's, Bachelor's, or Master’s in social work, education, or other related fields
• Comfort and familiarity with computers, e-mail, and word processing
• Survivors of gender-based violence are encouraged to apply

Work Schedule

Monday to Friday 11am–7pm or Tuesday to Saturday 9am -5pm

During the first three months of the probationary period, staff are required to work on-site five days per week. After this period, staff will transition to a hybrid work schedule that includes a minimum of three in-person days per week. In-person workdays will be determined in advance based on community site needs.

We are recruiting for multiple openings for this role, which will be based at either our Brooklyn Community Site or our Queens Community Site.

Compensation Package

Womankind offers a competitive and outstanding compensation package. Annual salary range for this position is between $53,000 and $58,000. Top benefits include health/dental/vision/FSA plans, generous paid time off, holidays, 403(B) retirement plan, commuter transit program, and much more. Please note that the vaccination mandate applies to all Womankind employees.

How to Apply

Email your cover letter and resume to [e-mail] . Include your name and the position you are applying for in the subject line. No phone calls or recruiter calls, please. Womankind is an Equal Opportunity Employer.