Residential Advisor

Tides, Inc.; Wilmington (NC); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Paid training and professional dev

Mileage reimbursement

Opportunities for professional growth

Supportive team environment

Job summary

Tides, Inc. seeks a compassionate Residential Advisor to maintain a safe, structured environment for women and children in our residential recovery program.

You will provide daily supervision, guidance, and support while modeling professionalism and trauma-informed care. Responsibilities include crisis response, documentation, and collaboration with care managers and clinical staff to support resident progress.

Qualifications

• High school diploma or GED required.
• Experience in behavioral health, substance use recovery, trauma-informed care, or related fields preferred.
• Strong communication, interpersonal, and boundary-setting skills are essential.
• Ability to work flexible shifts including evenings, nights, or weekends.

Responsibilities

• Provide daily supervision, guidance, and support to residents.
• Maintain a safe, respectful, and structured residential environment.
• Reinforce program guidelines and daily routines.
• Respond to crises and communicate concerns to leadership.
• Maintain documentation and coordinate with residential and clinical staff.
• Model trauma-informed, recovery-oriented behavior and professionalism.
• Assist residents with daily living skills and activities.
• Transport residents to appointments using a company vehicle.
• Collaborate with care managers and leadership to support resident progress.

Skills

Communication

Empathy

Interpersonal skills

Crises handling

Education

High school diploma or GED

Behavioral health experience (preferred)

Job description

About Tides

Tides, Inc. is a nonprofit recovery program serving pregnant and newly postpartum women impacted by opioid and other substance use disorders. We provide residential housing, outpatient treatment coordination, care management, and life skills support to strengthen families, preserve the mother-child bond, and promote long-term recovery.

Position Summary

We are seeking a compassionate, dependable Residential Advisor to help maintain a safe, structured, and supportive environment for women and children in our residential recovery program.

Residential Advisors provide daily supervision, guidance, and encouragement while modeling professionalism, healthy boundaries, and trauma-informed care.

Key Responsibilities

• Provide daily supervision, guidance, and support to residents.
• Maintain a safe, respectful, and structured residential environment.
• Reinforce program guidelines, expectations, and daily routines.
• Respond appropriately to crises and communicate concerns to leadership.
• Maintain accurate documentation and communicate effectively with residential and clinical staff.
• Model healthy boundaries, professionalism, and recovery-oriented behavior.
• Assist residents with daily living skills and program-related activities.
• Transport residents and their children to appointments and treatment services using a company vehicle.
• Collaborate with care managers, clinical staff, and leadership to support resident progress and success.

Required Qualifications

• High school diploma or GED.
• Relevant education, training, certification, or experience in behavioral health, substance use recovery, trauma-informed care, or related fields.
• Strong communication, interpersonal, and conflict-resolution skills.
• Basic computer proficiency, including electronic documentation.
• Ability to maintain professional boundaries and respond calmly to challenging situations.
• Dependability, sound judgment, and emotional maturity.
• Availability to work flexible shifts, including evenings, nights, or weekends.

Preferred Qualifications

• Experience in residential programs, behavioral health, recovery services, or social services.
• Experience supporting women, children, or vulnerable populations.
• Understanding of trauma-informed care, substance use disorders, and recovery principles.

Additional Requirements

• Live in or near Wilmington, NC.
• Have reliable transportation.
• Possess a valid driver's license and acceptable driving record.
• Successfully complete a pre-employment background check and drug screening.

What We Offer

• A supportive, collaborative team environment.
• Paid training and professional development.
• Opportunities for professional growth.
• Mileage reimbursement when applicable.

Starting Pay

Between $18-$22/hour

Why Join Tides?

At Tides, Residential Advisors make a meaningful difference in the lives of women and children navigating recovery. You'll join a dedicated team committed to providing compassionate, trauma-informed support while helping mothers build healthier, more stable futures.

Application Questions

• Describe your experience working with pregnant or postpartum women, individuals affected by substance use disorders, conflict resolution, or trauma-informed care.
• What relevant training, certifications, professional or lived experience, or special skills would make you a strong candidate for this position?

Job Type: Part-time