Hamden Warming Center Coordinator

Columbus House, Inc; New Haven (CT); On-site; USD 32,000 - 45,000; Part time

Job summary

Columbus House, Inc. is seeking a Hamden Warming Center Coordinator to oversee the warming center operations at Keefe Community Center in Hamden, CT.

This seasonal, part-time role provides supervision to residential staff and ensures a safe, supportive environment for adults experiencing homelessness. The coordinator will train staff, maintain records, and collaborate with social service providers to connect clients with needed services.

Qualifications

• Bachelor's degree in human services preferred with 2+ years' related experience.
• Alternatively, 5 years’ experience as a case manager in human services.
• Strong written and oral communication in English.
• Proficiency with Microsoft Office and related desk-top applications.

Responsibilities

• Create strength-based person-centered approaches.
• Provide linkages to clients for social, mental health, educational, vocational, recreational, transportation, spiritual and/or substance use supports.
• Coordinate and collaborate with other agencies and social service providers.
• Enforce program rules and supervise resident chores and bi-weekly house meetings.
• Train and empower supervisees to complete tasks effectively.
• Attend weekly and monthly agency, program and network meetings.
• Maintain and update all required charting and notes; support Family triage operations.
• Hire, train, and supervise residential program staff; model best practices.

Skills

Organizational skills

Time management

Communication skills

Microsoft Office

HMIS navigation

Crisis intervention

Education

Bachelor's degree in human services

Tools

Relias Training

Job description

Columbus House, Inc.

Job Posting: Seasonal Part-time FLSA Non-Exempt, Essential

Hamden Warming Center Coordinator

Seasonal: December 1, 2026 to March 31, 2027

Purpose

Under the direction of the Director of New Haven Emergency Services, the Hamden Warming Center Coordinator provides program coordination and supervision to residential staff located at Keefe Community Center - 11 Pine Street, Hamden, CT 06514, for single women and men. The Hamden Warming Center has a capacity of 40 people (men and women total). Men and women may have struggled with substance abuse, mental illness, and homelessness. The coordinator will provide direct Supervision and program management, training and professional development to Resident Support Specialists.

Duties and Responsibilities

• Create strength-based person-centered approaches
• Provide linkages to clients who need social, mental health, educational, vocational, recreational, transportation, spiritual and/or substance use
• Coordinate and collaborate with other agencies and social service providers
• Enforce program rules and supervise resident chores and bi-weekly house meetings
• Train and empower supervisees to be effective in the completion of tasks.
• Attend weekly and monthly agency, program and network meetings
• Maintain and update all required charting and notes as required by Columbus House, and other related duties as assigned to support the operation of Family triage.
• Enter and maintain Communication Log and any other tracking sheet created for the Family Triage.
• Hire, train, and supervise all residential program staff, providing all necessary oversight and supervision and ensuring consistency and continuity of services rendered. The coordinator should be a role model for supervisees.
• Monitor Residential Staff scheduled Relias Online Training monthly
• Provide monthly Supervision to all Staff.
• Complete the Residential Staff’s Annual Employee Performance Evaluation.
• Provide Supervisory coverage to the Hamden Warming Center Program.
• Responsible for the completion of reports as needed.
• Responsible for the provision of a safe and healthy environment for the Men and Women, and Staff at the Hamden Warming Center.
• The coordinator will be on call and provide supervision and guidance as needed.

Qualifications, Knowledge, Skills And Abilities

Bachelor's degree in human services (Preferable) with a minimum of 2 years’ experience working in human services or related fields or five years’ experience as case manager working in human services or related fields. Excellent organizational and time management skills with a deadline-oriented mindsetStrong written and oral communication skills employing the English languageProficiency is Microsoft Office and other common desktop applicationsAble to effectively use the local network of substance abuse, mental health, and social services providersAble to navigate the HMIS.Familiar with criminal justice and able to engage, manage, motivate and supportFamiliar with mental health, substance abuse and dual diagnosis issues and group dynamicsComplete knowledge base of all aspects of the delivery of person-centered case managementAble to meet all documentation requirementsKnowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care, and motivational interviewingValid drivers’ license with a good driving historyAble to manage crisis and maintain the safety of clients and staff.

Supervision

Emergency Services Operational Shelter Manager

Salary Range

$28 per hour

Schedule

Monday – Friday 5:00 p.m. to 10:00 p.m. with on-call responsibility