Resident Support Services Assistant

Cascadia EE LLC; Seattle (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Cascadia Healthcare in Seattle is seeking a Social Services Assistant to support the Social Services Manager in daily department operations.

You will work with residents, families and team members to outline goals at admission, facilitate Medicaid forms or insurance interventions, and assist with discharge planning as appropriate. Background checks are required for all employees prior to contact with residents.

Qualifications

• Six months experience in a long-term care environment preferred.
• Ability to work cooperatively as a member of a team.
• Ability to maintain resident/patient confidentiality.

Responsibilities

• Assists the Social Services department in day-to-day functions.
• Works with residents, families and other team members to outline goals of their day at admission and the plan to meet those goals and discharge as appropriate.
• Assists residents/family members in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals, as well as services and/or equipment at discharge.
• Ensures punctuality and regular attendance for assigned shifts.

Skills

Teamwork

Rapport building

Confidentiality

Long-term care standards knowledge

Education

High school diploma or equivalent

Job description

Description

Assists the Social Services Manager or Resident Support Services Manager in all day-to-day functions of the Social Services Department.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents.

Essential Functions

• Assists the Social Services department in day-to-day functions.
• Works with the residents, families and other team members to outline goals of their day at admission and the plan to meet those goals and discharge as appropriate.
• Assists residents/family members in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals, as well as services and/or equipment at discharge.
• Ensures punctuality and regular attendance for assigned shifts.

Other Functions

• Conducts job responsibilities in accordance with the standards set forth in the company’s policies and procedures.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Ability to work cooperatively as a member of a team.
• Builds rapport quickly with peers and customers.
• Ability to maintain resident/patient confidentiality.
• Knowledge of accepted standards of practice for long-term care social workers is a plus.

Requirements

Education

• High school diploma or equivalent required.

Licenses/Certification

• None required.

Experience

• Six months experience in a long-term care environment preferred.