Resident Support Services Assistant

Lebanon Rehabilitation; Seattle (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Cascadia Healthcare in Seattle, WA seeks a Social Services Assistant to support the Social Services Department on a day-to-day basis. You will collaborate with residents, families and care teams to set goals at admission and plan discharges as appropriate.

Responsibilities include helping residents obtain necessary forms for services such as Medicaid, insurance appeals, and equipment, while maintaining confidentiality and ensuring reliable attendance for shifts.

Qualifications

• Ability to work cooperatively as a member of a team.
• Builds rapport quickly with peers and customers.
• Ability to maintain resident/patient confidentiality.
• Knowledge of accepted standards of practice for long-term care social workers is a plus.

Responsibilities

• Assists the Social Services department in day-to-day functions.
• Works with residents, families and other team members to outline goals of their day at admission and the plan to meet those goals and discharge as appropriate.
• Assists residents/family members in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals, as well as services and/or equipment at discharge.
• Ensures punctuality and regular attendance for assigned shifts.

Skills

Team collaboration

Rapport building

Confidentiality

Long-term care knowledge

Education

High school diploma or equivalent

Job description

Description

Assists the Social Services Manager or Resident Support Services Manager in all day-to-day functions of the Social Services Department.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents.

Essential Functions

• Assists the Social Services department in day-to-day functions.
• Works with the residents, families and other team members to outline goals of their day at admission and the plan to meet those goals and discharge as appropriate.
• Assists residents/family members in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals, as well as services and/or equipment at discharge.
• Ensures punctuality and regular attendance for assigned shifts.

Other Functions

• Conducts job responsibilities in accordance with the standards set forth in the company’s policies and procedures.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Ability to work cooperatively as a member of a team.
• Builds rapport quickly with peers and customers.
• Ability to maintain resident/patient confidentiality.
• Knowledge of accepted standards of practice for long-term care social workers is a plus.

Requirements

Education

• High school diploma or equivalent required.

Licenses/Certification

• None required.

Experience

• Six months experience in a long-term care environment preferred.