SOCIAL SERVICES ASSISTANT

KALESTA HEALTHCARE GROUP; Saint Helens (OR); On-site; USD 30,000 - 32,000; Full time

Job summary

KALESTA HEALTHCARE GROUP operates in Saint Helens, Oregon, seeking an Experienced Social Services Assistant for a temporary, full-time role. You will assist with admissions, tours, inquiries, and coordinating transportation and adaptive equipment for residents.

The position emphasizes communication with families and physicians, documentation, and adherence to privacy and facility policies in a long-term care setting.

Qualifications

• Education: High School graduate or equivalent.
• Work Experience: Classes/experience in social work or related field preferred.
• SSD Certificate enrollment within 6 months of employment.
• Language Skills: English literacy and communication.

Responsibilities

• Assist with admission processes including tours, inquiries, and interviews.
• Coordinate personal care items and transportation arrangements.
• Maintain contact with families and physicians for care plan meetings.
• Document contacts and referrals in the social service log.
• Follow confidentiality and facility policies in all interactions.

Skills

Customer service

Empathy

English comprehension

Education

High School diploma

Job description

Job Details

• Level: Experienced
• Location: St Helens, OR 97051
• Position Type: Full Time
• Salary Range: $22.00 - $23.40 hourly
• Travel Percentage: None
• Job Category: Health Care

Position is temporary.

Essential Job Functions

• Assist with the admission process: facility tours, inquiries, interviewing prospective residents, families or responsible parties.
• Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items.
• Participate in quality assurance programs, as directed.
• Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested.
• Document all contact and referrals on social service log.
• Assist in resolution of grievances and theft and loss issues as requested.
• Assist residents/families in completing various forms and applications, including advance directives, Medi‑cal applications, voter registration, etc.
• Participate in behaviour management programs as directed.
• Attend facility in‑service and staff meetings as directed.

Job Functions

• Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions.
• Appreciates the importance of maintaining confidentiality of resident and facility information.
• Demonstrates honesty and integrity at all times in the care and use of resident and facility property.
• Strict adherence to the corporate integrity agreement and compliance standards.
• Current knowledge of county, state and federal laws and regulations applicable to social services in long‑term care.
• Communicates effectively with residents, families, staff members, and community and government agencies.
• Understands and follows written and verbal directions.
• Acts as role model by protecting and promoting residents’ rights in all interactions.
• Works in accordance with the facility mission and philosophy.
• Knows emergency and disaster procedures of the facility; can locate nearest exit and respond to emergency instructions.
• Has sufficient mobility and strength to move freely through the building, ensuring resident safety and assisting/ transferring residents in emergencies.
• Respects co‑workers and complies with facility policies on attendance, punctuality and dress code.
• Arrives on time and reports for duty as scheduled on all shifts, weekends and holidays.
• Complies with workplace safety policies and procedures.
• Prioritizes tasks and completes duties within allotted time.
• Responds productively to change and handles additional tasks as assigned.
• Carries out essential functions of the job, with or without reasonable accommodation, without posing substantial harm to health and safety of self or others.
• Other duties as assigned.

Physical Capacities

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics enabling adequate function.
• Must meet general health requirements (annual TB screening and physical exam).
• Must be able to sit for extended periods.
• Must be able to lift and carry up to 25 pounds.
• Must cope with the mental and emotional stress of the position.

Environmental Conditions

Primarily inside work, normal temperatures, some noise, occasional fumes/odors, chemical exposure, and potential exposure to bloodborne pathogens. This job requires tolerance of stresses associated with an intimate, 24‑hour skilled care environment serving disabled and cognitively impaired residents.

Qualifications & Requirements

Education: High School graduate or equivalent.

License: None.

Work Experience:

• Classes/experience in social work or related field preferred.
• SSD Certificate enrollment within 6 months of employment.

Language Skills:

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to read, analyze, and interpret common scientific and technical information and communicate effectively in English.

Mathematical Skills: Same as Language Skills.

Communication Skills: Exceptional customer service skills, empathy, and effective communication with patients, families, responsible parties, staff, and outside resources.