Resident Support Assistant - Full Time

US Lawns; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

PTO with cash out

Health, dental & vision insurance

Retirement matching 403(b)

Life insurance (50k)

Disability insurance

Tuition assistance

Parking

EAP

Referral bonus

Job summary

Hermitage Three Chopt is seeking a patient, non-clinical support teammate to assist residents with daily routines, dining, and housekeeping in a compassionate, safe environment.

You will help with meal service, engage residents, escort to appointments, and support the nursing team with routine tasks while ensuring dignity and comfort for all residents.

Qualifications

• One year’s experience in working with older adults preferred.
• High school graduate or GED preferred.

Responsibilities

• Becomes familiar with residents’ routines by checking appointment lists and the daily calendar.
• Escort residents to appointments and activities; assist with reminders and safe mobility.
• Answer call bells and provide non-direct care services (e.g., water, lighting, channel changes).
• Notify licensed nursing staff when services are required.
• Clean up spills and address simple safety hazards following procedures.
• Assist wellness and lifestyles team in programs.
• Assist with meal setup, service, dining, and cleanup.
• Provide housekeeping support and laundry assistance.
• Support nursing staff with routine non-clinical household tasks.

Skills

Compassionate approach

English comprehension

Task prioritization

Confidentiality

Positive demeanor

Education

High school diploma or GED

Job description

11am - 7pm rotating Weekends

11am–7pm Monday–Friday

With rotating weekends.

Job Description

Provides non-clinical support to residents and the nursing team by assisting with housekeeping, meal service, dining support, resident engagement, and household operations that do not require licensure or certification. Serves as an additional team member to promote a clean, safe, welcoming environment while supporting efficient daily operations and enhancing the resident dining experience.

EDUCATION AND LICENSURE REQUIREMENTS

1. One year’s experience in working with older adults preferred.
2. High school graduate or GED preferred.

Physical Requirements and Working Conditions

1. Must be able to safely push wheelchairs long distances, up and down ramps
2. Able to lift and carry up to fifteen pounds
3. Ability to walk on uneven and varying surfaces, inside and outside
4. Capable of sitting, standing, walking, climbing stairs, reaching, turning, bending, stooping, crouching, and kneeling, reaching over the head, grasping with both hands, and fine manipulation.
5. Able to work a flexible schedule that may include holidays, some evenings and weekends and periods of inclement weather.
6. Exposure to the sights, sounds and smells typically found in a healthcare setting including dementia services.

ESSENTIAL JOB DUTIES:

1. Becomes familiar with individual resident’s routines and schedules by checking appointment lists (Beauty Shop, Podiatry, Manicures, Physician), keeping up with the daily program calendar and developing meaningful relationships with the resident and team members.
2. Escorts residents in need to appointments and activities. Residents in need may include being pushed in a wheelchair, reminders, walking beside with verbal cues.
3. Answers call bells to determine need; provides non-direct care services not requiring licensure such as filling water pitchers, adjusting lighting, changing channels, placing blankets on or off a resident.
4. Notify licensed or certified direct nursing team members when their services are required.
5. Cleans spills and corrects simple safety hazard based on established procedures and instruction.
6. Assist wellness and lifestyles team members in conducting programs
7. Assist with meal setup, beverage service, table setting, serving meals, clearing tables, and dining room cleanup.
8. Provide housekeeping support including common area cleaning, touch-up room cleaning, stocking supplies, laundry assistance, and trash removal.
9. Support nursing team members by completing routine non-clinical household tasks.

KNOWLEDGE, SKILLS AND ABILITIES

1. Knowledge of implementing the safe use of wheelchairs and walkers by residents
2. Ability to be Compassionate and understanding in dealing with older adults.
3. Ability to hear, read, speak, and comprehend information written and spoken in English.
4. Able to prioritize and execute tasks as assigned accurately and efficiently.
5. Able to exercise a high regard for confidentiality.
6. Possesses a cheerful outlook with a spirit of cooperation and enthusiasm and is friendly, polite, courteous, and helpful.

Benefits

• Double Time when working designated holidays Holiday Pay — for non-exempt team members
• PTO with a Cash Out option available
• 8 Federal Holidays, including Martin Luther King Day and Juneteenth
• One Paid Personal Day per year
• Free parking available
• 6% Retirement Matching 403(b)
• PayActiv – Cash advance on your paycheck available
• Employee Assistance Program – LifeSolutions EAP
• Full Health, Dental, and Vision Insurance options are available for individuals or families
• Zero cost to team members: $50,000 term life insurance policy
• Short-term Disability Insurance available
• Immunizationsavailable
• Tuition Assistance Program available
• Team Member referral bonus available
• EVEN MORE BENEFITS AVAILABLE Depending on location.

Company Description

At Hermitage Three Chopt, our team members are dedicated to creating a community where age does not define the person. Our mission of Enriching Life’s Journey guides our team in delivering services that focus on autonomy and self-direction, whether that is done in our residents’ apartments, assisted living, memory support or nursing residences.Our values of Culture, Stewardship, Partnership, Diversity, Hospitality and Quality form a framework for everything we do.If you possess strong professional skills and a desire to serve others by promoting person-centered services in a team environment, we invite you to continue with this job application.

Vaccination Requirement

Employees hired for this position will be required to follow Pinnacle Living’s company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.