Resident Success & Services Coordinator

Wallick Communities; Fostoria (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Paid time off

Gym membership reimbursement

Parental leave

Job summary

Wallick Communities is seeking a Resident Service Coordinator at Eco Village & Fostoria Townhomes in Ohio. This full-time role offers a 4-day or 3-day work week with a pay rate of $15-$17/hr.

You will connect residents with services, maintain relationships with property managers, and assess needs to help residents thrive. The role emphasizes service linkage, information dissemination, researching county resources, documenting follow-ups, and attending meetings with RRN and property managers.

Qualifications

• High school diploma or GED required.
• Associates degree or equivalent experience in a service-focused environment.
• 2+ years of experience in providing services preferred.
• Ability to communicate well in writing and verbally with residents, family members, and business partners.
• Ability to make complex decisions requiring good judgment.

Responsibilities

• Provide service linkage for residents and continue partnership development.
• Increase resident awareness of services by distributing informational materials.
• Research available services, amenities, and resources in assigned counties.
• Develop and maintain relations with property managers at sites.
• Maintain a directory of service providers and source new ones.
• Conduct resident assessments and create action plans.
• Assist residents and associates with completing applications and required documentation to secure assistance.
• Document ongoing follow-up with residents and associates.
• Attend standing meetings with RRN and property management.
• Perform other related duties as assigned.

Skills

Communication skills

Education

High school diploma or GED

Associates degree or equivalent experience

Job description

Wallick Communities is seeking a Resident Service Coordinator at Eco Village & Fostoria Townhomes in Ohio. This full-time role offers a 4-day or 3-day work week with a pay rate of $15-$17/hr.

You will connect residents with services, maintain relationships with property managers, and assess needs to help residents thrive. The role emphasizes service linkage, information dissemination, researching county resources, documenting follow-ups, and attending meetings with RRN and property managers.