Resident Services & Wellness Coordinator

RHF (Retirement Housing Foundation); Kaukauna (WI); On-site; USD 34,440 - 35,817; Part time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Term life and Voluntary supplemental生命

Job summary

RHF (Retirement Housing Foundation) is seeking a part-time Service Coordinator for Round House Manor, a 49-unit older adult community in Kaukauna, WI. The role focuses on identifying residents' needs and coordinating services to enhance well-being and independence.

The successful candidate will build relationships with community providers, develop health and wellness programs, and advocate for residents, with a 30-hour workweek and non-exempt status. Local knowledge is a plus.

Qualifications

• Preferred: Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field.
• Experience working with diverse groups of seniors and disabled individuals.
• Experience in social services coordination and advocacy.

Responsibilities

• Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
• Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents.
• Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents.
• Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
• Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment.
• Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
• Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF.

Skills

Supportive Services

Advocacy

Communication

Time management

Independent work

Ethical standards

Collaboration

Problem-solving

Education

Bachelor’s degree in Gerontology

Experience with seniors

Tools

MS Office Suite

Job description

RHF (Retirement Housing Foundation) is seeking a part-time Service Coordinator for Round House Manor, a 49-unit older adult community in Kaukauna, WI. The role focuses on identifying residents' needs and coordinating services to enhance well-being and independence.

The successful candidate will build relationships with community providers, develop health and wellness programs, and advocate for residents, with a 30-hour workweek and non-exempt status. Local knowledge is a plus.