Resident Services & Transportation Specialist (Part-Time)

montana rescue mission; Billings (MT); Presencial; USD 19.000 - 30.000; A tiempo parcial

Descripción de la vacante

Montana Rescue Mission is seeking a Resident Services & Transportation Specialist in Billings to support residents with safe transportation and essential services. The role includes daily facility tasks, record-keeping, and compassionate interaction within a mission-driven environment.

You will transport residents to appointments, assist with program needs, and help maintain a clean, orderly facility. Schedule is typically Tue–Sat with flexibility as needed.

Formación

• Must have a valid driver’s license and a clean driving record.
• Ability to pass background checks and insurance requirements.
• Experience driving vans or similar vehicles preferred.
• Strong organizational and time management skills.
• Ability to work independently and remain productive during downtime.
• Ability to interact respectfully with individuals from diverse backgrounds.
• Commitment to the mission and values of Montana Rescue Mission.

Responsabilidades

• Safely transport residents to medical, legal, employment, and other approved appointments.
• Maintain timely pick-up and drop-off of residents.
• Provide a respectful, professional, and supportive transport environment.
• Follow all traffic laws and safety regulations at all times.
• Foster a respectful, calm, and supportive environment during transport.
• Maintain appropriate boundaries while engaging compassionately with residents.
• Communicate effectively with staff regarding schedules, changes, and resident needs.
• Complete deliveries and pickups as assigned (donations, supplies, including scheduled partner pickups such as Costco).
• Assist staff with transportation-related needs for program operations.
• Maintain accurate transportation logs, schedules, and mileage records.
• Coordinate with program staff to support transportation-related needs across departments.
• Assist in ensuring efficient use of time and resources during non-driving periods.
• Perform a daily morning trash sweep in designated areas surrounding the facility.
• Assist with general cleaning duties to support a safe and welcoming environment.
• Complete assigned support tasks to ensure consistent productivity and operational effectiveness.
• Contribute to a culture of ownership and pride in the condition of the facility.
• Perform routine cleaning of all assigned vehicles (interior and exterior).
• Conduct regular vehicle inspections and report any issues promptly.
• Coordinate and/or transport vehicles for routine maintenance and repairs.
• Ensure vehicles are fueled and ready for use at all times.
• Typical schedule may include Tuesday–Saturday shifts to support operational needs.

Conocimientos

Dependability

Punctuality

Communication

Safety awareness

Time management

Compassionate interaction

Descripción del empleo

Description

Job Title: Resident Services & Transportation Specialist

Organization: Montana Rescue Mission

Reports To: Mission Director

Status: Non-Exempt / (Part-Time]

Position Summary

The Resident Services & Transportation Specialist plays a critical role in supporting the daily operations and mission of Montana Rescue Mission by ensuring residents have safe, reliable access to essential services and by contributing to a clean, orderly, and well-functioning facility environment. This position goes beyond transportation. It serves as a key point of connection for residents as they navigate medical, legal, employment, and recovery-related appointments, while also supporting operational needs across the facility. The Specialist represents the Mission in the community and helps reinforce a culture of dignity, safety, and accountability.

Key Responsibilities

Resident Transportation & Support

• Safely transport residents to medical, legal, employment, and other approved appointments
• Ensure timely pick-up and drop-off of residents
• Maintain a respectful, professional, and supportive environment during transport
• Follow all traffic laws and safety regulations at all times
• Foster a respectful, calm, and supportive environment during transport
• Maintain appropriate boundaries while engaging compassionately with residents
• Communicate effectively with staff regarding schedules, changes, and resident needs

Program Support

• Complete deliveries and pick-ups as assigned (donations, supplies, including scheduled partner pickups such as Costco)
• Assist staff with transportation-related needs for program operations
• Maintain accurate transportation logs, schedules, and mileage records
• Coordinate with program staff to support transportation-related needs across departments
• Assist in ensuring efficient use of time and resources during non-driving periods

Facility Support & Productivity Tasks

• Perform a daily morning trash sweep in designated areas surrounding the facility
• Assist with general cleaning duties to support a safe and welcoming environment (e.g., light janitorial tasks, organization of common areas, etc.)
• Complete assigned support tasks to ensure consistent productivity and operational effectiveness
• Contribute to a culture of ownership and pride in the condition of the facility

Vehicle Maintenance & Care

• Perform routine cleaning of all assigned vehicles (interior and exterior)
• Conduct regular vehicle inspections and report any issues promptly
• Coordinate and/or transport vehicles for routine maintenance and repairs
• Ensure vehicles are fueled and ready for use at all times

Schedule Expectations

• Typical schedule may include Tuesday–Saturday shifts to support operational needs (including scheduled donation pickups)
• Flexibility may be required based on program demands

Requirements

Qualifications

• Valid driver’s license with a clean driving record
• Ability to pass a background check and meet insurance requirements
• Experience driving vans or similar vehicles preferred
• Strong organizational and time management skills
• Ability to work independently and remain productive during downtime
• Ability to interact respectfully with individuals from diverse backgrounds
• Commitment to the mission and values of Montana Rescue Mission

Skills & Competencies

• Dependability and punctuality
• Strong communication skills
• Attention to safety and detail
• Ability to manage multiple tasks and schedules
• Compassion and professionalism when working with vulnerable populations, maintaining appropriate structure and professionalism
• Strong attention to detail and adherence to safety protocols.

Physical Requirements

• Ability to sit for extended periods while driving
• Ability to assist passengers in and out of vehicles if needed
• Ability to lift and carry up to 25–50 lbs (for deliveries and supplies)
• Ability to perform light cleaning and outdoor tasks

Work Environment

• Primarily vehicle-based with time spent outdoors and in varying weather conditions
• Interaction with shelter residents and staff on a daily basis
• Regular interaction with residents, staff, and community partners

Additional Expectations

• Maintain confidentiality of resident information
• Adhere to all Montana Rescue Mission policies and procedures
• Represent the organization in a positive and professional manner at all times

Requirement:

Montana Rescue Mission is a privately funded 501(c)(3) nonprofit and evangelical Christian ministry. Every position is considered essential to the fulfillment of our mission.

All employees must:

• Have a personal relationship with Jesus Christ as Savior and Lord
• Be willing and able to share the Gospel and participate in spiritual activities (prayer, devotions, Bible studies, etc.)
• Adhere to the Mission’s Statement of Faith, Core Values, and Employment Qualifications
• Comply with all policies outlined in the Employee Handbook