Resident Services Specialist Property Management

1KD THR Property Management LP; Orlando, Altamonte Springs (FL, FL); Vor Ort; USD 25.000 - 43.000; Vollzeit

Benefits dieser Stelle

Annual bonus program

401k with company matching

Health, dental, vision, and life ins

Paid time off

Team events and gatherings

Zusammenfassung

Invitation Homes seeks a Customer Service Representative – Property Management in Orlando to deliver outstanding resident service in a fast‑paced setting. You will assist residents in person or by phone, address property issues, and help ensure a smooth move‑in experience.

The role requires a high school diploma, strong communication, and experience in property management or customer service. Proficiency with Word, Excel, Outlook and Adobe is a plus, and you will interact with housing

Qualifikationen

• High school diploma or GED required.
• Proven experience in Property Management administration or customer service.
• Proficient in MS Office; property management software helpful.

Aufgaben

• Assist residents in person or over the phone in a professional manner.
• Handle property issues and GPCAs while maintaining a positive resident experience.
• Complete resident welcome calls and emails for a seamless move-in.
• Assist in processing Public Housing Agency applications and communicate with Housing Authority.
• Perform outbound delinquency calls for rent collections and address HOA violations.
• Review and work through action items on applicable task lists.

Kenntnisse

Customer service

Communication

Problem solving

Calm demeanor

Ausbildung

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Adobe

Jobbeschreibung

Invitation Homes seeks a Customer Service Representative – Property Management in Orlando to deliver outstanding resident service in a fast‑paced setting. You will assist residents in person or by phone, address property issues, and help ensure a smooth move‑in experience.

The role requires a high school diploma, strong communication, and experience in property management or customer service. Proficiency with Word, Excel, Outlook and Adobe is a plus, and you will interact with housing