Resident Services & Property Operations Coordinator

Monroe Group Ltd.; Indiana; On-site; USD 32,000 - 36,000; Full time

Job summary

Monroe Group Ltd. is seeking an Assistant Community Manager to support property operations under the Community Manager. You will serve as the main contact in their absence and handle clerical tasks, rent collection, and tenant documentation.

The role requires familiarity with LIHTC, Section 8, and HUD programs, strong customer service, and the ability to work in a fast-paced environment. A high school diploma is required, and some prior property management experience is preferred.

Qualifications

• High School diploma required.
• At least 1 year of Assistant Property Management experience.
• Working knowledge of affordable housing programs: LIHTC, Section 8, HUD.
• Must have strong customer service.

Responsibilities

• Handle all office clerical duties: filing, phones, and admin of affordable housing paperwork.
• Complete annual Fair Housing training for compliance.
• Know property programs such as LIHTC, Section 8, HUD.
• Conduct new resident orientations and manage rent collection/deposits.
• Maintain tenant files and related documentation with accuracy.
• Perform supervisory duties when Community Manager is absent.
• Assist in entering work orders for maintenance and in risk management tasks.

Skills

Verbal communication

Written communication

Customer service

Confidentiality

Self-motivation

Attention to detail

Education

High School diploma

Bachelor’s degree from an accredited college or university

Job description

Monroe Group Ltd. is seeking an Assistant Community Manager to support property operations under the Community Manager. You will serve as the main contact in their absence and handle clerical tasks, rent collection, and tenant documentation.

The role requires familiarity with LIHTC, Section 8, and HUD programs, strong customer service, and the ability to work in a fast-paced environment. A high school diploma is required, and some prior property management experience is preferred.