Resident Services & Office Coordinator

UCHI United Church Homes, Inc.; Southern Pines (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

United Church Homes, Inc. is seeking a Housing Coordinator to support our Southern Pines community. The role manages waiting lists, coordinates move-ins, gathers information, and supports annual recertifications and rent collection.

Strong organizational skills and customer-focused communication are essential. You will work with the Housing Manager to ensure smooth operations, budget preparation, and compliance with HUD requirements.

Qualifications

• Education: High School Graduate or GED.
• Experience: Two years of business office experience.
• Must have a valid driver’s license.
• Must read/write/speak English fluently.
• Must be able to operate a computer and basic office equipment.

Responsibilities

• Manages applicant waiting list and sends letters to keep list current.
• Coordinates move-in process and updates notifications.
• Updates information after residents move out.
• Coordinates annual recertification of residents.
• Collects rent and makes daily bank deposits.
• Coordinates maintenance contracts for review and approval.
• Maintains professional relationships with staff, residents and their families.
• Performs duties as assigned by Housing Manager.

Skills

Initiative

Interpersonal

Communication (Oral)

Communication (Written)

Responsible

Education

High School Diploma or GED

Tools

Microsoft Office

Internet

Office Equipment

Job description

United Church Homes, Inc. is seeking a Housing Coordinator to support our Southern Pines community. The role manages waiting lists, coordinates move-ins, gathers information, and supports annual recertifications and rent collection.

Strong organizational skills and customer-focused communication are essential. You will work with the Housing Manager to ensure smooth operations, budget preparation, and compliance with HUD requirements.