Resident Services Manager (RN)

Presbyterian Senior Living; Dover (DE); On-site; USD 70,000 - 95,000; Full time

Job summary

Presbyterian Senior Living in Dover, DE, seeks a Resident Services Manager of Assisted Living. The role leads the resident care program, coordinating social, medical, psychological, spiritual and physical services for residents.

The position is exempt, full-time, 3:30pm–12:00am evenings, with on-call as needed. The ideal candidate is an RN with strong knowledge of federal and state regulations, prior gerontological nursing experience, and proven ability to supervise and train staff, manage

Qualifications

• Registered Nurse (RN) required
• Current Personal Care Home Administrator license preferred
• Two years’ experience in gerontological nursing preferred
• Ability to demonstrate working knowledge of applicable federal and state regulations required
• Ability to instruct, direct and lead team members required

Responsibilities

• Develop and implement resident care policies and standards.
• Recruit, interview, hire, train, supervise staff; take corrective action.
• Maintain required records for these processes.
• Perform daily rounds to assess care quality and staff teamwork.
• Evaluate staff performance annually.
• Prepare schedules within budget to ensure adequate care hours.
• Hold regular cross-shift meetings to plan policies.
• Maintain resident records and submit reports as required.
• Coordinate department activities to maximize resident service.
• Ensure personal care needs of residents are met.
• May act in absence of Administrator.
• Maintain licenses/registrations for team members.
• Possibly maintain medical records for team.
• Develop resident assessment and plan of care.
• Know admission process and ensure compliance.
• Maintain supply and equipment inventory.
• Participate in annual budget development; maintain fiscal control.
• Relate resident and staffing info to Administrator.
• Assess accidents and implement follow-up.
• Enforce infection control practices and train staff.
• Participate in in-service programs and staff meetings.
• Evaluate resident services and take action for quality

Skills

Leadership

Regulatory knowledge

Infection control

Team supervision

Communication skills

Education

Registered Nurse (RN)

Personal Care Home Administrator license (preferred)

Job description

FLSA Status: Exempt FTE: 1.0 = 80 hours per pay, Full Time Holidays: Occasional On Call: Yes Schedule: 3:30pm-12am Shift: Evenings Status: Full Time Weekends: Occasional

Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 95 years supports our mission to promote wholeness of body, mind and spirit for all that live within our communities.

If you are compassionate, driven and enjoy working with an organization that is committed to valuing the diversity of all team members, one that offers a variety of schedules, career development, excellent benefit options, and more; PSL is for you! Whether you are a nurse, caregiver, culinary professional, maintenance worker or looking for a new career, we offer a wide range of career opportunities to fit your skills and interest.

The Resident Services Manager of Assisted Living is responsible for organization, supervision and administration of the total resident care program, including coordination of social, medical, psychological, spiritual and physical services for residents.

Salary - Exempt Position - Full Time 3:30pm-12:00am

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Registered Nurse (RN) required
• Current Personal Care Home Administrator license preferred
• Two years’ experience in gerontological nursing preferred
• Ability to demonstrate working knowledge of applicable federal and state regulations required
• Ability to instruct, direct and lead team members required

JOB RESPONSIBLITIES:

• Responsible for developing and implementing resident care policies, procedures, objectives and standards of practice.
• Responsible for or makes recommendations regarding the recruitment, interviewing, hiring, training, supervision and implementation corrective action for department team members.
• Responsible for the completion of all required record keeping related to these processes.
• Makes at least daily rounds to assess quality of care performance and teamwork by employees, assuring quality service.
• At least annually, evaluates job performance of department team members as assigned by Manager/Administrator.
• Prepares schedules within budgetary guidelines, providing adequate staff to assure quality of care and to meet required personal care hours.
• Conducts regular team meetings with all shifts for purposes of planning, coordinating and implementing policies and procedures.
• Supervises and maintains appropriate resident records and prepares and submits reports as required by community policy and governmental agencies.
• Coordinates department activities with other department activities to maximize service to residents.
• Responsible for ensuring personal care needs of residents are met.
• May act in the absence of the Administrator.
• May maintain current licenses and registrations for team members.
• May maintain medical records for all team members.
• Responsible for comprehensive resident assessment and development and implementation of the resident plan of care.
• Knowledgeable of resident admission process and able to proceed with admission process, maintaining compliance with all organizational policies and applicable regulations.
• Maintains adequate supply and equipment inventory for nursing team.
• Participates in the development of the annual budget.Maintains fiscal control of the department as measured by monthly financial statements.
• Relates all necessary resident and staffing information to Administrator.
• Assesses accidents involving residents, nursing staff and visitors and develops and implements recommendations for follow-up.
• Uses standard precautions to prevent spread of communicable diseases; enforces and trains proper infection control practices to staff, residents and visitors.
• Actively participates in all required in-service programs and staff meetings, including program presentation.
• Evaluates resident services and takes appropriate action to ensure quality service to residents.