Resident Services Lead - Apartment Communities

Advanced Management Company; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K & 3% Employer Matching

Flexible Spending Accounts

Vacation Accrual & Sick Days

Paid Holidays + Your Birthday

Annual Health Expo

Annual Tribute Awards

Annual Charitable Giving

Annual Beach Cleanup

Job summary

Advanced Management Company (AMC) is hiring a dynamic Resident Services professional to elevate resident experiences across Southern California communities. You will deliver excellent service, assist VIPs and coworkers, and support a culture of care and accountability.

The role blends customer service, training and leadership with weekend availability, strong English communication, and reliable transportation. Join AMC’s ethical, community-driven approach and grow with a trusted team.

Qualifications

• Proficient with MS Word, Excel and Outlook; comfortable with Email and Internet.
• Strong interpersonal, written and verbal communication in English.
• Availability to work on weekends; reliable transportation required.
• Demonstrates time management, leadership and professional integrity.

Responsibilities

• Provide high-level customer service to residents and VIPs.
• Support training and leadership initiatives within the team.
• Respond to daily inquiries and guide residents to appropriate services.
• Maintain professional image and adhere to AMC policies.

Skills

MS Word

Excel

Outlook

Social Media

Communication

Time management

Leadership

Job description

Advanced Management Company (AMC) is hiring a dynamic Resident Services professional to elevate resident experiences across Southern California communities. You will deliver excellent service, assist VIPs and coworkers, and support a culture of care and accountability.

The role blends customer service, training and leadership with weekend availability, strong English communication, and reliable transportation. Join AMC’s ethical, community-driven approach and grow with a trusted team.