Resident Services & Housing Management Specialist

Socket.dev; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous benefits

Pension plan

Career growth opportunities

Job summary

The Raleigh Housing Authority is hiring an Administrative Clerk to support daily office functions in Raleigh, NC. You will collect rent, post payments, file documents, and serve as a liaison between residents and management.

Responsibilities include answering inquiries, processing notices, and assisting with leasing, inspections, and correspondence. A high school diploma and solid data-entry skills are required, with experience in a housing setting a plus.

Qualifications

• High school diploma or equivalent required; some college or courses in office admin is a plus.
• Experience providing frontline customer service and handling inquiries is preferred.
• Familiarity with rent collection, data entry, filing, and basic accounting processes is helpful.

Responsibilities

• Collects and posts rent payments and routes mail.
• Acts as receptionist and assists residents and contractors.
• Responds to inquiries and maintains resident files and records.
• Supports management with leasing, inspections, and notices.
• Maintains confidentiality of resident information and data.

Skills

Customer service

Data entry

Office software

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Data management systems

Job description

The Raleigh Housing Authority is hiring an Administrative Clerk to support daily office functions in Raleigh, NC. You will collect rent, post payments, file documents, and serve as a liaison between residents and management.

Responsibilities include answering inquiries, processing notices, and assisting with leasing, inspections, and correspondence. A high school diploma and solid data-entry skills are required, with experience in a housing setting a plus.