Resident Services Front Desk Coordinator

National-Health-Care-Associates,-Inc.; City of Poughkeepsie (NY); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Mentorship and training

Career growth

Supportive environment

Meaningful difference

Job summary

National Health Care Associates, Inc. proudly operates The Pines at Poughkeepsie and seeks a receptionist to be the welcoming face of the facility.

You will serve as the first point of contact for residents, families, and visitors, performing duties that support daily operations and residents’ well-being, while learning about long-term care in a supportive environment. Position is full-time, Monday through Friday, with weekly pay.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous experience in a receptionist or customer service role preferred.
• Proficient in using office equipment and computer applications.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism.
• Manage phone calls, emails, and inquiries promptly and efficiently.
• Receives inquiries and releases information in accordance with established policies and procedures.
• Coordinate appointments, meetings, and resident activities.
• Receives newspapers, mail, and gifts for residents.

Skills

Interpersonal skills

Communication skills

Customer service experience

Education

High school diploma

Tools

Office software

Job description

National Health Care Associates, Inc. proudly operates The Pines at Poughkeepsie and seeks a receptionist to be the welcoming face of the facility.

You will serve as the first point of contact for residents, families, and visitors, performing duties that support daily operations and residents’ well-being, while learning about long-term care in a supportive environment. Position is full-time, Monday through Friday, with weekly pay.