Resident Services Front Desk Assistant

Luther Ridge at Middletown Inc; Middletown (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Supportive team

Job summary

Luther Ridge in Middletown, CT is seeking an Office Attendant to support daily operations with friendly customer service, assist residents and visitors, and ensure smooth administrative functions within a welcoming community.

You will greet people, answer calls, sort mail, maintain logs, and help with emergencies while keeping a clean, professional environment. The position pays $16.35–$17.67 per hour and offers training, teamwork, and a mission-driven workplace.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Basic computer proficiency, including Microsoft Office.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Commitment to serving diverse populations with dignity and respect.

Responsibilities

• Greet residents, visitors, and staff in a welcoming and professional manner.
• Answer and direct telephone calls and messages.
• Provide administrative and clerical support to the program.
• Sort and distribute incoming mail.
• Monitor building activity and assist with visitor screening.
• Submit maintenance requests and communicate building concerns.
• Maintain accurate logs and reports.
• Assist residents and staff during emergencies and other situations as needed.
• Help maintain a clean, organized, and professional work environment.

Skills

Interpersonal skills

Customer service

English communication

Professionalism

Education

High school diploma

Tools

Microsoft Office

Job description

Luther Ridge in Middletown, CT is seeking an Office Attendant to support daily operations with friendly customer service, assist residents and visitors, and ensure smooth administrative functions within a welcoming community.

You will greet people, answer calls, sort mail, maintain logs, and help with emergencies while keeping a clean, professional environment. The position pays $16.35–$17.67 per hour and offers training, teamwork, and a mission-driven workplace.