Resident Services Director

Maplewood Senior Living; West Yarmouth (MA); Hybrid; USD 110.000 - 120.000; Vollzeit

Benefits dieser Stelle

Bonus

Health insurance

401K with match

Paid time off

Zusammenfassung

Maplewood Senior Living is seeking a Resident Services Director at Mill Hill Residence. The role leads the Resident Care team, ensures regulatory compliance, manages the service plans, and coordinates care for residents. The director oversees budgeting, staffing, training, and after-hours support to deliver compassionate senior care.

Must be a MA-licensed RN or LPN with experience in seniors. The position offers stability, a comprehensive benefits package, and opportunities to influence care

Qualifikationen

• Must be a Registered Nurse or Licensed Practical Nurse with a valid Massachusetts license.
• Must have an Massachusetts license in good standing.
• Experience and passion in working with seniors.
• Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
• Ability to maintain positive working relationships with residents, their families, peers and other staff members.
• In good physical and emotional health and free of communicable diseases.

Aufgaben

• Provides nursing services to residents and supervise care and services.
• Ensure regulatory compliance with federal and state assisted living regulations.
• Coordinate care for residents and supervise the Resident Services Department.
• Oversee move-in, service plans, assessments, and coordination with families and outside providers.
• Train and supervise staff; document care and ensure quality assurance.
• Maintain infection control, budgeting, after-hours availability, and on-call support.

Kenntnisse

Nursing services

Regulatory compliance

Staff supervision

Budget management

Care coordination

Service planning

Ausbildung

RN or LPN

Massachusetts license

Jobbeschreibung

Job Title: Resident Services Director

Location: Mill Hill Residence

Employment Type: Full Time - Salary

Salary Range: $110,000 - $120,000

Department: Resident Care

About Us

Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Key Responsibilities

• Provides nursing services to residents
  • Resident Teaching
  • Wellness counseling
  • Health Promotion
  • Disease Prevention
  • Provision of care and services to residents whose conditions are chronic and stable
  • Verifying residents’ medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
• Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations.
• Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:
  • Move-In Process
    • Pre-move-in assessments, review of paperwork and initial Service Plan Development
  • Assessment and Service Plan
    • Identify needs for additional assessment, health monitoring or other coordination of care needs
    • Service Plan review Process
    • Coordinate residents health care in collaboration with residents, families and outside health care agencies, including referral when indicated
    • Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.
  • Staff Training, Education and Supervision
    • Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
    • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
      • Reviews documentation and communication of Resident Care Services associates
      • Supervises assigned personnel in the delivery of nursing services and assistance with activities.
  • Proper, Accurate Documentation
  • Delegation
    • Provides RN and LPN delegation, in accordance with state regulations and Community policy.
    • Available after-hours for issues related to current residents’ needs; may be required to come into the Community or conduct offsite assessment at these times.
  • Infection Control
    • Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.
  • Move Out/Discontinuation of Services
    • Assists residents who no longer require services
  • Quality Assurance
    • Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
• Responsible for monthly Resident Care Service staffing schedule. Available after-hours, on-call, related to Resident Care
• Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
• Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

Education/Experience/Licensure/Certification

• Must be a Registered Nurse or Licensed Practical Nurse with a valid Massachusetts license.
• Must have an Massachusetts license in good standing.
• Experience and passion in working with seniors
• Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
• Ability to maintain positive working relationships with residents, their families, peers and other staff members.
• In good physical and emotional health and free of communicable diseases.

Why You’ll Love Working with Us

• Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
• HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.
• Growth Opportunities: We promote and foster career development and continuous learning.
• Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.
• Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!

Leader

Inspires teammates to follow them

Innovative

Consistently introduces new ideas and demonstrates original thinking

Job Security

Inspired to perform well by the knowledge that your job is safe

Self-Starter

Inspired to perform without outside help

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work

Goal Completion

Inspired to perform well by the completion of tasks

Licenses & Certifications

Required

Licensed Practical Nurse

Preferred

Registered Nurse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.