Resident Services Director

Pikes Peak Post Acute; Post (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Pikes Peak Post Acute seeks a licensed social worker to support residents and families in planning care, coordinating resources, and promoting wellbeing within a healthcare setting.

The role emphasizes collaborative discharge planning, emotional support, and connecting residents with community services; requires a Bachelor's in Social Work or Human Services and 2 years' supervised experience; MSW preferred. Strong communication, confidentiality, and organizational skills are essential.

Qualifications

• Bachelor’s Degree in Social Work or Human Services with 2 years of supervised social work in a healthcare setting.
• MSW preferred.
• Ability to read technical procedures and policy manuals.
• Ability to interpret instructions and respond to managers and employees.

Responsibilities

• Establishes course of action by exploring options; setting goals with resident and their families.
• Assist residents in achieving the highest practicable level of self-care, independence and well-being.
• Provide medically related social services so that the highest practicable physical, mental and psychosocial wellbeing of each resident is attained or maintained.
• Evaluate social and family information, psychological and emotional needs to assist in assessing social services needs as well as develop care plans for social services issues.
• Provide emotional support and address emotional problems including assisting residents and family with difficulties in coping with physical disabilities, fears related to health conditions as well as grief related to loss of ability and/or death.
• Assist residents with health care decisions.
• Assist with personal shopping.
• Assist in inventory and tracking patient belongings.
• Coordinate response to reports of missing, lost or stolen belongings.
• Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident.
• Assist in securing appropriate prosthetics and assistive devices.
• Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents.
• Document regarding resident social service status.
• Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services.
• Assist in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Coordinates with interdisciplinary team.
• Provide in-service training to the staff as requested.
• Counselling residents and family members.

Skills

Verbal communication

Listening

Confidentiality

Organization

Planning

Reporting

Empathy

Proactive mindset

Education

Bachelor’s Degree in Social Work or Human Services

MSW preferred

Job description

Pikes Peak Post Acute seeks a licensed social worker to support residents and families in planning care, coordinating resources, and promoting wellbeing within a healthcare setting.

The role emphasizes collaborative discharge planning, emotional support, and connecting residents with community services; requires a Bachelor's in Social Work or Human Services and 2 years' supervised experience; MSW preferred. Strong communication, confidentiality, and organizational skills are essential.