Resident Services Counselor

Health Wealth Safe, Inc.; Upper St. Clair (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Job summary

Health Wealth Safe, Inc. is seeking a Life Plan Counselor to guide older adults and their families through senior living options and future planning.

You will learn each individual's goals and needs to provide personalized support, explain available community services and benefits, and coordinate follow-up communications to assist in the decision-making process. Join a mission-driven team that values empathy, collaboration, and continuous improvement, and work closely with healthcare,

Qualifications

• Empathy and strong communication are essential.
• Ability to manage multiple interactions with care.
• Dedication to improving seniors' quality of life.

Responsibilities

• Assess goals and needs to tailor guidance.
• Explain services and benefits for seniors and families.
• Coordinate follow-up communications to support decision-making.
• Collaborate with healthcare, hospitality, and community teams to ensure holistic support.

Skills

Empathy

Relationship building

Organizational skills

Job description

Role: Life Plan Counselor, responsible for guiding older adults and their families through senior living options and future planning.

Key Responsibilities

• Learn about each individual's goals and needs to provide personalized support.
• Explain available community services and benefits to prospective residents.
• Coordinate follow-up communications and assist in the decision-making process.
• Collaborate with healthcare, hospitality, and community teams to ensure comprehensive support.

Qualifications & Skills

• Ability to communicate with empathy and build trusted relationships.
• Strong organizational skills to manage multiple interactions effectively.
• Commitment to improving seniors' quality of life through thoughtful guidance.

Work Environment & Values

Join a mission-driven, inclusive team that emphasizes respect, integrity, collaboration, continuous improvement, and professional growth.