Senior Living Counselor

Affinity Home Health Care Inc; Scott (Lackawanna County); On-site; USD 52,000 - 75,000; Full time

Job summary

Affinity Home Health Care Inc. is seeking a Life Plan Counselor to guide seniors and families through care options in a resident-first community. You will listen to needs, explain services across care levels, and support informed decisions during transitions.

You will collaborate with community teams to ensure smooth follow-up, accurate records, and a compassionate resident experience.

Qualifications

• Demonstrated empathy and strong interpersonal communication.
• Ability to organize information and coordinate next steps for residents.

Responsibilities

• Assist older adults and families in exploring living and care options within a welcoming, resident-first community.
• Listen to individual needs and explain services such as independent living, assisted living, memory care, and skilled nursing.
• Guide prospective residents through informed decision-making and the transition process.
• Collaborate with community teams to coordinate follow-up, maintain records, and ensure a compassionate experience.

Skills

Empathy

Communication

Organizational skills

Job description

• Assist older adults and families in exploring living and care options within a welcoming, resident-first community.
• Listen to individual needs and explain services such as independent living, assisted living, memory care, and skilled nursing.
• Guide prospective residents through informed decision-making and the transition process.
• Collaborate with community teams to coordinate follow-up, maintain accurate records, and ensure a compassionate experience.

Role:

Life Plan Counselor

Responsibilities

• Assist older adults and families in exploring living and care options within a welcoming, resident-first community.
• Listen to individual needs and explain services such as independent living, assisted living, memory care, and skilled nursing.
• Guide prospective residents through informed decision-making and the transition process.
• Collaborate with community teams to coordinate follow-up, maintain accurate records, and ensure a compassionate experience.

Qualifications & Skills

• Strong empathy, communication, and organizational skills.
• Dedication to service, integrity, and making a positive impact on seniors’ quality of life.