Resident Services Coordinator – Senior Living Advocate (PT)

RHF (Retirement Housing Foundation); Northfield (MN); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Health, dental, and vision benefit per

Paid holidays

Vacation time

Sick leave

Retirement savings plan

Flexible Spending Account

Health Savings Account

Incentive compensation program

Job summary

RHF’s Northfield Manor in Northfield, MN is seeking a Service Coordinator to support residents at a 64-unit senior community. The role focuses on resident access to services, advocacy, and coordination with community providers.

The position emphasizes building relationships with agencies, managing referrals, and developing health and wellness programs, all while maintaining confidential records and reporting on activities. Part-time, non-exempt role at $25/hour.

Qualifications

• Bachelor's degree or higher in a relevant field is preferred.
• Experience supporting older adults or individuals with disabilities is desirable.
• Knowledge of available supportive services and community resources for older adults.
• Strong advocacy, problem-solving, and communication skills.
• Ability to maintain confidentiality and exercise sound ethical judgment.
• Ability to work effectively with residents, staff, and community partners.

Responsibilities

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
• Provide information and assistance during crisis situations and conflict resolution.
• Build relationships with community agencies and service providers to expand resources.
• Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.
• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.
• Perform other duties as assigned in support of RHF's mission and the needs of the community.

Skills

Advocacy

Problem-solving

Communication

Interpersonal skills

Confidentiality

Time management

MS Office proficiency

Education

Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field

Tools

Microsoft Office Suite

Job description

RHF’s Northfield Manor in Northfield, MN is seeking a Service Coordinator to support residents at a 64-unit senior community. The role focuses on resident access to services, advocacy, and coordination with community providers.

The position emphasizes building relationships with agencies, managing referrals, and developing health and wellness programs, all while maintaining confidential records and reporting on activities. Part-time, non-exempt role at $25/hour.