Service Coordinator

FPM - Affordable Housing; Northfield (MN); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Paid holidays

Vacation time

Paid sick leave

Retirement plan

HSA/FSA

Incentive program

Employee assistance

Life insurance

Voluntary life insurance

Job summary

Retirement Housing Foundation (RHF) in Northfield, MN is seeking a part-time Service Coordinator to assist Northfield Manor residents. The role focuses on connecting residents with social, health, and community resources, coordinating services, and promoting health, independence, and quality of life.

The ideal candidate will build relationships with residents, providers, and staff. Bachelor's degree preferred and proficiency in Microsoft Office is expected. 32 hours per week, $25/hour.

Qualifications

• Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field preferred.
• Experience supporting older adults or individuals with disabilities will be considered.
• Knowledge of supportive services and community resources for older adults.
• Strong advocacy, problem-solving, communication, and interpersonal skills.
• Ability to maintain confidentiality and demonstrate sound ethical judgment.
• Ability to work effectively with residents, staff, service providers, and community partners.
• Strong organizational and time-management skills with the ability to work independently.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
• Provide information and assistance during crisis situations and conflict resolution.
• Build relationships with community agencies and service providers to expand resources available to residents.
• Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.
• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.
• Perform other duties as assigned in support of RHF's mission and the needs of the community.

Skills

Advocacy

Problem-solving

Communication

Interpersonal skills

Organizational skills

Time management

Microsoft Office

Education

Bachelor's degree in Gerontology

Related field background

Tools

Word

Excel

PowerPoint

Outlook

Job description

Service Coordinator
Location: Northfield Manor, Northfield, MN
Pay Rate: $25.00 per hour
Employment Type: Part-Time, Non-Exempt, 32 hours per week

Join Our Mission-Driven Team

Are you passionate about helping older adults access the services and resources they need to thrive? RHF is seeking a Service Coordinator to support residents at Northfield Manor , a 6 4-unit senior residential community in Northfield, MN.

In this role, you will help identify resident needs, connect residents with community resources, coordinate supportive services, and develop programs that promote health, wellness, independence, and quality of life. The ideal candidate is compassionate, organized, resourceful, and comfortable building strong relationships with residents, service providers, and community partners.

What You'll Do

Resident Services & Advocacy

• Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
• Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
• Provide information and assistance during crisis situations and conflict resolution.

Service Coordination & Programs

• Build relationships with community agencies and service providers to expand resources available to residents.
• Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
• Develop and coordinate educational, health, and wellness programs based on resident needs.
• Serve as a liaison between residents, management, staff, and community service providers.

Documentation & Reporting

• Maintain accurate and confidential records of resident interactions, referrals, and services.
• Prepare daily and monthly reports related to resident services and activities.

Additional Duties

• Perform other duties as assigned in support of RHF's mission and the needs of the community.

Qualifications

• Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field is preferred.
• Relevant work experience supporting older adults or individuals with disabilities will be considered.
• Knowledge of supportive services and community resources for older adults.
• Strong advocacy, problem-solving, communication, and interpersonal skills.
• Ability to maintain confidentiality and demonstrate sound ethical judgment.
• Ability to work effectively with residents, staff, service providers, and community partners.
• Strong organizational and time-management skills with the ability to work independently.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Physical Requirements

• Ability to move throughout the community and interact with residents and service providers.
• Ability to communicate effectively in person and by phone.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

We Offer:

• Nine paid holidays and one personal paid holiday each year
• New hires are eligible for up 80 hours of paid vacation each year
• Paid sick leave
• Retirement savings plan
• Flexible Spending Account and Health Savings Account
• Hired applicant will be able to participate in the Incentive compensation program.
• Employee assistance and more
• Basic group Term Life Insurance
• Voluntary supplemental Life insurance

Equal Opportunity Employer

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.